Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tara Allen

Lauderhill,FL

Summary

Developed exceptional administrative and organizational skills within fast-paced medical office setting. Adaptable and capable of handling various tasks, including patient interaction and record management. Seeking to transition into new field where these skills can contribute to operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Office Receptionist

Beautiful Smiles
05.2022 - Current
  • Greet and check in an average of 8 patients daily, ensuring timely and efficient patient flow
  • Schedule patient appointments and follow-ups using Dentrix, accurately documenting appointments and cancellations
  • Verify insurance information, ensuring accuracy for billing and coverage purposes
  • Answer multi-line phone system, directing calls to appropriate staff members and handling inquiries with professionalism and courtesy
  • Maintain patient confidentiality by adhering to HIPAA standards and office protocols
  • Assist with patient intake forms and data entry into EHR, ensuring accurate and updated medical records
  • Coordinate office supplies, manage inventory, and assist with office maintenance tasks
  • Perform clerical duties including filing, faxing, and scanning medical records
  • Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
  • Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.

Administrative Assistant

Broward Health
01.2021 - 12.2022
  • Provided administrative support to office staff by managing calendars, organizing meetings, and preparing patient intake documents
  • Assisted in patient billing and insurance claims, including verifying coverage and processing payment information
  • Communicated with patients regarding appointments, insurance inquiries, and general office questions
  • Processed incoming and outgoing mail, ensuring accurate documentation for patient files
  • Maintained a clean and welcoming waiting area for patients
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Volunteer Receptionist

Florida Medical Center
07.2019 - 07.2020
  • Assisted with patient intake, scheduling, and general inquiries
  • Helped maintain accurate records and assist healthcare providers with patient follow-ups
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Education

Bachelor of Science - Applied Professional Studies, Biological Sciences

Nova Southeastern University
Davie, Florida
05.2025

Skills

  • Patient Scheduling & Appointment Coordination
  • HIPAA Compliance & Patient Privacy
  • Medical Terminology Knowledge
  • Electronic Health Records (EHR) Systems (eg, Epic, Cerner)
  • Insurance Verification & Billing Support
  • Data Entry & Office Management
  • Customer Service & Patient Relations
  • Strong Written and Verbal Communication
  • Time Management & Multitasking
  • Front desk operations
  • Organization skills
  • Record preparation

Certification

  • CPR/First Aid Certified, American Heart Association, 09/2020
  • Medical Office Receptionist Training, Broward College, 08/2020
  • HIPAA Training, 10/2020

Timeline

Medical Office Receptionist

Beautiful Smiles
05.2022 - Current

Administrative Assistant

Broward Health
01.2021 - 12.2022

Volunteer Receptionist

Florida Medical Center
07.2019 - 07.2020

Bachelor of Science - Applied Professional Studies, Biological Sciences

Nova Southeastern University

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Tara Allen