Hi, I’m
Tara Allen
Charleston,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
10
years of professional experience
Work History
The Honeybee Cafe
Server
03.2025 - Current
Job overview
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Implemented strict sanitary protocols to protect the well-being of customers and employees.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Kirchner Building Centers
Book Keeper
06.2021 - 03.2025
Job overview
- Filed financial documents systematically while maintaining precise records of accounting transactions..
- Maintained and processed invoices, deposits, and money logs.
- Resolved errors in accounting data.
- Posted daily receipts and payments in accordance with corporate protocols.
- Inspected account books and recorded transactions.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Compiled financial information and created detailed reports through Software.
- Handled day-to-day accounting processes to drive financial accuracy.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Ensured financial records remained precise through regular check reviews.
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks....
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
First Mid Bank & Trust
Bank Teller
08.2019 - 06.2021
Job overview
- Guided customers on navigating banking website and mobile apps.
- Optimized checkout efficiency by completing transactions in a timely manner.
- Performed precise, high-volume cash counts using manual techniques.
- Acquired understanding of customer financial needs and built trust.
- Reconciled cash drawer and resolved discrepancies.
- Placed orders for customer checks and verified starting numbers.
- Turned in excess cash to maintain drawer security.
- Facilitated extraction of damaged bills from circulation.
- Counted and packaged currency and coins.
- Sold and cross-sold bank products to new and existing customers.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Provided customer records, account statements and copies of checks.
- Assisted customers with compromised debit cards and issued new credentials.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Audited fellow teller currency to contribute to dual-control procedures.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Monitored and reported suspicious activity in line with bank security policies.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Maintained accurate records of customer transactions in line with bank procedures.
Smoky’s House of BBQ
Server
08.2015 - 09.2019
Job overview
- Maximized downtime by efficiently restocking necessary materials including supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed trusting connections with returning customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Described dishes and recommended options for guests with allergies.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Ensured pleasant dining experience by engaging incoming patrons.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Ensured dining spaces remained tidy and well-organized for optimal cleanliness.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Coordinated with kitchen staff for timely preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Provided detailed menu insights to guide customer choices.
- Checked guests' identification before serving alcoholic beverages.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Education
Lakeland Community CollegeMattoon
from Some Gen Ed’s.
N.C.O.E.Norris City, IL
High School Diploma
05.2009
Skills
- Multitasking and organization
- Customer service
- Regulatory compliances
- Calm demeanor
- Microsoft Office & Excel expertise
- Task prioritization
- Food safety practices
- Positive and professional
- Multi-line phone systems
- Keyboarding skills
- Phone etiquette
- Attention to detail
- Stress tolerance
- Prioritization and time management
- Deposit and withdrawal management
- Financial software
- Cash handling & counting expertise
- Point of sale operation
- Food running
- Professional appearance
- Order accuracy
- Ordering procedures
- Dining customer service
- Phone reception
- Office correspondence
- Verbal and written communication
- Filing experience
- Inter-office communications
- Organization
- Accounts receivable and payable
- Appointment coordination
- Data verification
- Confidentiality
- Data inputting
- Customer relationship development
- Signature verification
- Financial transactions
- Transaction processing
- Fraud detection
- Teller support
- Conflict resolution
- Transaction reconciliation
- Money orders
- Clear communication
References
- Paula Lawrence 618-599-3647
- Ashleigh Malone 217-508-3952
- Casey Esker 217-821-1926
- Mindy Holladay 217-549-8323
Timeline
Server
The Honeybee Cafe
03.2025 - Current
Book Keeper
Kirchner Building Centers
06.2021 - 03.2025
Bank Teller
First Mid Bank & Trust
08.2019 - 06.2021
Server
Smoky’s House of BBQ
08.2015 - 09.2019
Lakeland Community College
from Some Gen Ed’s.
N.C.O.E.
High School Diploma
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