tara althiser
Florida
Summary
Dynamic and results-driven professional in hospitality management with exceptional verbal and written communication skills. Proven track record of fostering positive relationships, exceeding goals, and adapting swiftly to new challenges and industry standards. Expertise in driving operational excellence, enhancing guest satisfaction, and leading collaborative teams to success. Skilled in inventory management, staff training, customer service, and financial oversight. Reputation for reliability, problem-solving, and upholding high standards.
Overview
24
24
years of professional experience
Work History
Restaurant Manager
Barrel 28
07.2021 - Current
- Oversaw daily restaurant operations, ensuring high standards of food quality, service, and cleanliness.
- Managed staff scheduling, training, and performance evaluations to maintain a motivated and efficient team.
- Developed and implemented marketing strategies to enhance customer engagement and boost sales.
- Monitored inventory levels and ordered supplies to ensure efficient operations and minimize waste.
- Resolved customer complaints and feedback promptly to enhance satisfaction and loyalty.
Personal Trainer/Group Fitness Instructor
Metro Fitness
11.2020 - 06.2021
- Analyzed class growth and participation to inform decision-making for program offerings.
- Greeted all participants and tracked class attendance to monitor growth and member metrics.
- Safeguarded staff and members with frequent cleaning and sanitizing throughout the facility.
- Established relationships with members to build rapport and assist them in identifying personal goals and creating a plan to meet those goals.
Bank Teller
KeyBank
08.2020 - 02.2021
- Applied active listening and effective communication to cultivate and maintain customer rapport.
- Communicated professionally and personably with customers to assess needs and develop solutions.
- Reconciled transactions and verified cash totals without variances.
- Reduced fraud risk by verifying check endorsements, customer identification, and other required documentation.
Spa Attendant
The Recovery Lounge
01.2020 - 04.2020
- Observed and tended to facility conditions, including regulating temperatures of saunas, laundry needs, cleaning.
- Helped customers use facilities, including running them through cryo therapy and assisting them in use of normatec devices.
- Enhanced customer satisfaction with fast, knowledgeable service and booking assistance.
Personal Trainer
CRUNCH Fitness
10.2019 - 01.2020
- Maintained client safety through continuous monitoring of techniques and advice on proper form.
- Coordinated personalized training sessions using HIIT and diverse weightlifting programs to support clients' strength.
Federal Probation Officer
08.2001 - 06.2004
- Supervised a caseload of individuals on probation, ensuring compliance with court-ordered conditions and promoting rehabilitation.
- Conducted regular assessments and home visits to monitor progress and address any issues related to probation compliance.
- Collaborated with law enforcement, social services, and community organizations to provide resources and support to probationers.
- Prepared detailed reports for the court, documenting findings and recommendations for sentencing or modification of probation conditions.
- Developed individualized case plans to assist probationers in achieving their goals and successfully reintegrating society.
Education
Master of Social Work -
University At Albany
Albany, New York05-1999
Bachelor of Social Work -
Western England College
Springfield, Massachusetts05-1998
Skills
- Guest relations/customer service
- Client engagement
- Strength training
- Front desk management
- Point of sale systems
- Team collaboration
- Restaurant operations
- Staff management
- Inventory control
- Menu planning
- Probation and case management
Timeline
Restaurant Manager
Barrel 28
07.2021 - Current
Personal Trainer/Group Fitness Instructor
Metro Fitness
11.2020 - 06.2021
Bank Teller
KeyBank
08.2020 - 02.2021
Spa Attendant
The Recovery Lounge
01.2020 - 04.2020
Personal Trainer
CRUNCH Fitness
10.2019 - 01.2020
Federal Probation Officer
08.2001 - 06.2004
Master of Social Work -
University At Albany
Bachelor of Social Work -
Western England College
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