Summary
Overview
Work History
Education
Skills
Education Training
Technical Summary
Certification
Timeline
Generic

Tara Anderson

Savannah

Summary

Proactive, demonstrative, and creative identity access control. Looking for a challenging role at a company where I can use my experience with automation and process improvement to develop my skills at work. Methodical network administrator with 3 years of experience in supporting server environments. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users. Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

SERVICENOW ADMINISTRATOR/ IAM SUPPORT

Jabi Holding
Remote
03.2022 - Current
  • Assist in the development of performance metrics/ measurements for the user access attestations
  • Work with the project teams on implementing the defined Policies within Access & Identity Management (AIM) solution
  • Champion the improvement of identity and access management processes, controls and communications related to Policies across stakeholder groups
  • Champion the improvement of identity and access management processes, controls and communications related to Roles across stakeholder groups
  • Work with the project teams on implementing the defined business Roles within Access & Identity Management (AIM) solution
  • Work with team on project work to keep project going according to schedule
  • Work with Business Unit Information Security Officers (BUISOs), system owners, and other IAM colleagues to address audit and regulatory related issues.

TITLE COORDINATOR

FIRST AMERICAN TITLE
Lewisville, TX
03.2016 - 05.2024

Adhere to company policies and procedures as communicated by management team · Review daily reports, resolved curative issues on Titles. Skilled in Microsoft, excel and other related software.

SERVICENOW ADMINISTRATION/IAM SUPPORT

Smith Incorporated-Contingent
Remote
08.2021 - 03.2022
  • Understand and refine a Role Based Security framework
  • Produce schema designs and operational plans to enforce and maintain identity management workflows
  • Promote effective teamwork, mentor employees, and evaluate individual performance
  • Manages the strategy and roadmap implementation for Identity and Access Management Platform Tools
  • Manage identity and access management support to business and technical teams in the design of standardized products and customized solutions.
  • Enhanced system performance by optimizing ServiceNow configurations and customizations.
  • Reduced service disruptions by proactively monitoring, diagnosing, and resolving incidents.

IDENITY ACCESS MANAGEMENT

Medical City Of Dallas-Contingent
Remote
03.2021 - 07.2021
  • Troubleshooting and resolving access management and provisioning workflow errors
  • Perform Identity and access management activities
  • Updating existing access management and provisioning workflows
  • Execute and track security process related activities including User ID management
  • Manage operations within the IAM environment at the client, including application patching and upgrades and certificate management
  • Establishes and maintains good working relationships with all IAM customers
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Bachelor of Science - Computer And Information Sciences

Texas Woman's University
Denton, TX
12.2024

Associate of Applied Science - Science

Collin College
Plano, TX
05.2017

Skills

  • Be able to work with application teams and assist in implementing and tuning services that are reliable, available and performing
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong agent to drive change including the ability to facilitate new processes and standards
  • Strong sense of ownership and accountability
  • Excellent troubleshooting skills and the ability to logically think through problem resolution
  • Knowledge of associated technologies such as: Windows Server, Active Directory
  • Problem Management
  • Incident Management
  • Report Generation
  • Performance Analytics

Education Training

  • Texas Woman University Texas USA – Computer Science
  • Collin College Texas USA - AA Degree
  • ITIL Training (USA)
  • ServiceNow (CSA) Global Education Certificate (USA)

Technical Summary

  • Windows Server
  • Active Directory
  • Professional qualification of CISSP or attaining CISSP is desired
  • Knowledge of Oracle Waveset
  • Knowledge of an Enterprise Identity Management Product
  • Incident Management
  • Problem Management
  • Change Management
  • Service Request
  • Catalog
  • Provisioning and Deprovision

Certification

2021 ITIL Training (USA)
2021 ServiceNow (CSA) Global Education Certificate (USA

  • SERVICENOW (Version)Orlando, San Diego and Tokyo

Timeline

SERVICENOW ADMINISTRATOR/ IAM SUPPORT

Jabi Holding
03.2022 - Current

SERVICENOW ADMINISTRATION/IAM SUPPORT

Smith Incorporated-Contingent
08.2021 - 03.2022

IDENITY ACCESS MANAGEMENT

Medical City Of Dallas-Contingent
03.2021 - 07.2021

TITLE COORDINATOR

FIRST AMERICAN TITLE
03.2016 - 05.2024

Bachelor of Science - Computer And Information Sciences

Texas Woman's University

Associate of Applied Science - Science

Collin College
Tara Anderson