Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Anderson

HERRIMAN,UT

Summary

Proven track record in enhancing customer satisfaction and retention, notably at MediConnect Global, through exceptional service and problem-solving skills. Demonstrated ability to manage high-stakes situations and diverse portfolios, fostering long-term client relationships. Skilled in teamwork, collaboration, and time management, ensuring efficient resolution of complex issues.

Overview

19
19
years of professional experience

Work History

Stay at Home Parent

Self
02.2011 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Call Center Representative

Stampin' Up!
03.2010 - 02.2011
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Account Manager

MediConnect Global
06.2005 - 03.2010
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.

Education

Associate of Science - General Studies

Salt Lake Community College
Salt Lake City, UT
05.2010

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Dependable and Responsible

Timeline

Stay at Home Parent

Self
02.2011 - Current

Call Center Representative

Stampin' Up!
03.2010 - 02.2011

Account Manager

MediConnect Global
06.2005 - 03.2010

Associate of Science - General Studies

Salt Lake Community College
Tara Anderson