Dynamic sales professional with a proven track record at American Eagle Outfitters, excelling in customer service and teamwork. Consistently achieved sales targets through strategic product recommendations and exceptional POS system operation. Adept at inventory management and fostering customer loyalty, ensuring a seamless shopping experience. Recognized for problem-solving skills and maintaining organized merchandise displays.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
American Eagle Outfitters, Inc
05.2022 - Current
Assisted customers in product selection and provided knowledgeable recommendations.
Maintained organized merchandise displays to enhance customer shopping experience.
Processed transactions accurately using point-of-sale systems.
Responded to customer inquiries and resolved issues efficiently.
Collaborated with team members to achieve sales goals and improve service delivery.
Participated in inventory management, ensuring stock levels met demand.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Stocked merchandise, clearly labeling items, and arranging according to size or color.