Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Tara Badessa

Clearwater,FL

Summary

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Social Media Lead

BodyHealth, LLC
Dunedin, FL
10.2023 - Current
  • Developed and executed social media strategies to drive engagement and brand awareness
  • Increased social media membership by 30,000 through targeted campaigns and strategic content planning, significantly boosting brand engagement and awareness.
  • Monitored and reviewed posts to maintain brand integrity and remove inappropriate material
  • Analyzed customer interaction metrics to ensure continuous growth in engagement and optimized social media presence

Owner

Elevate Wellness & Health
01.2023 - Current
  • Developed and implemented customized fitness and nutrition programs for organizations to promote employee well-being and productivity
  • Conducted workshops and seminars on mental health, nutrition, and fitness to educate employees on holistic wellness
  • Collaborated with HR departments to create wellness initiatives that led to a 15% decrease in absenteeism and a 20% increase in employee satisfaction
  • Provided personalized coaching and health assessments to enhance individual employee health, improving retention rates

Customer Care Supervisor

Company Name
11.2019 - 10.2023
  • Supervised team of customer service agents, providing coaching, training, and support to ensure efficient issue resolution
  • Handled escalated customer complaints and maintained customer satisfaction while upholding company policies
  • Tracked key performance indicators (KPIs) such as customer satisfaction, response times, and resolution rates to improve team performance
  • Analyzed feedback and service trends to recommend process improvements, ensuring highest levels of customer service
  • Delivered training to new hires and ongoing development for team members, organizing workshops and feedback sessions
  • Compiled reports on team performance, customer satisfaction, and service metrics, presenting results to upper management

Education

Senior Fitness Specialist -

American Council On Exercise (ACE Fitness)
02.2024

Fitness Nutritionist -

American Council on Exercise (ACE Fitness)
01.2024

Weight Loss and Corrective Exercise Specialist -

American Council On Exercise (ACE Fitness)
10.2024

Certified Health and Wellness Coach -

Dr. Sears Wellness Institute
03.2023

Skills

  • Wellness Program Design
  • Social Media Strategy & Management
  • Employee Wellness Initiatives
  • Leadership and Team Management
  • Communication and Public Speaking
  • Performance Monitoring and Feedback
  • Small business operations
  • Customer relations
  • Relationship building
  • Verbal and written communication
  • Staff management
  • Marketing
  • Sales leadership
  • Employee development
  • Product branding

Certification

  • Health Coach Certificate– American Council on Exercise and Dr. Sears Wellness Institute

Timeline

Social Media Lead

BodyHealth, LLC
10.2023 - Current

Owner

Elevate Wellness & Health
01.2023 - Current

Customer Care Supervisor

Company Name
11.2019 - 10.2023

Fitness Nutritionist -

American Council on Exercise (ACE Fitness)

Certified Health and Wellness Coach -

Dr. Sears Wellness Institute

Senior Fitness Specialist -

American Council On Exercise (ACE Fitness)

Weight Loss and Corrective Exercise Specialist -

American Council On Exercise (ACE Fitness)

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Tara Badessa