Tara Barrett
Henderson
Summary
Dynamic Leasing Manager with a proven track record at MAXX Properties, excelling in resident relations and performance optimization. Recognized for fostering a culture of continuous improvement while mentoring teams to exceed leasing goals throughout various MAXX Properties locations. Skilled in lease administration and decision-making, ensuring compliance and enhancing tenant satisfaction through exemplary service.
Overview
6
6
years of professional experience
Work History
Leasing Manager
MAXX Properties
08.2023 - Current
- Trained, mentored, and motivated leasing staff to achieve performance goals and maintain compliance with company standards.
- Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
- Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Fostered culture of continuous improvement among team members, encouraging innovation and best practice sharing.
- Conducted regular property inspections to identify and address maintenance issues proactively, maintaining high standards of property condition.
Senior Assistant Retreat Director
Massage Heights
01.2020 - 08.2023
- Recognized as one of the top 5 most successful retreats nationwide by surpassing revenue, performance, and sales goals.
- Mentored massage therapists and lifestyle consultants on best practices in company procedures, fostering a culture of continuous learning through practicing morale.
- Managed scheduling and logistics for appointment scheduling and optimization.
- Effectively handled employee payroll and new hire onboarding processes.
- Delivered exceptional customer service by resolving client concerns and ensuring every guest felt welcomed and valued.
Education
Bachelor of Science - Business Administration, Accounting
University of Nevada, Las Vegas
Las Vegas, NV06-2027
Skills
- Resident Relations & Retention
- Social Media Marketing
- Property Management
- Leadership
- Leasing Reports
- Fair Housing Laws
- Performance Optimization Strategies
- Lease Administration
- Tenant Relations
- Violation Compliance
- Complaints investigation
- Decision-making
Accomplishments
- Awarded Employee of the Quarter on two occasions for exceptional leadership, teamwork, and cross-property assistance at Denver and Nevada communities.
Timeline
Leasing Manager
MAXX Properties
08.2023 - Current
Senior Assistant Retreat Director
Massage Heights
01.2020 - 08.2023
Bachelor of Science - Business Administration, Accounting
University of Nevada, Las Vegas