Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
9
9
years of professional experience
Work History
Office Manager
Franklin Electric Services
Jacksonville Beach, FL
03.2015 - Current
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Developed and implemented office policies and procedures.
Supervised staff members, organized schedules and delegated tasks.
Ordered supplies and equipment to maintain adequate inventory levels.
Organized company events including holiday parties, team building activities .
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Processed payroll accurately ensuring all employees were paid on time.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Responded to customer inquiries via phone or email in a professional manner.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Used judgment and initiative in handling confidential matters and requests.
Reviewed files and records to obtain information and respond to requests.
Managed office inventory and placed new supply orders.
Interpreted and communicated work procedures and company policies to staff.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Monitored payments due from clients and promptly contacted clients with past due payments.