Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Tara Beirens

Kennewick,WA

Summary

To secure full-time employment with a progressive company which can benefit from my experience, education, skills and natural abilities as well as providing me with an opportunity for personal and professional growth.

Overview

18
18
years of professional experience

Work History

Office Manager

Cascadia Metals
09.2023 - Current
  • Support the Branch Manager in daily operations, ensuring efficient and effective workflow.
  • Assist in coordinating branch events and luncheons to enhance employee engagement and morale.
  • Foster a positive company culture by promoting team unity.
  • Supervise and support branch staff. Ensure compliance with all safety regulations and company policies.
  • Promote a culture of safety and continuous improvement within the branch. Lead monthly safety meetings and initiatives.
  • Train, mentor and motivate each of the branch staff to achieve high performance and productivity.
  • Foster a positive and collaborative work environment, promoting teamwork and employee engagement.
  • Step in to help where it is needed when shorthanded.
  • Make sure employees, vendors and customers have the appropriate safety gear when in the warehouse and pipe yard. Do monthly safety meetings to keep everyone up to date on current safety requirements.
  • Coordinate with the warehouse team to ensure orders are placed in a timely manner and are accurately fulfilled.
  • Assist with inventory management, this includes stock control and product availability.
  • Maintain accurate records and documentation, including customer orders and inventory data.
  • Provided accurate information to accounting to make sure billing is done correctly
  • Assist with administrative tasks such as weekly timecards, managing office supplies, inventory, keeping them organized, and well stocked.
  • View the truck schedule daily, both going out and coming in. Schedule trucks to deliver orders in a timely manner. Work closely with brokers and truck drivers to resolve any issues that might arise with each delivery.
  • Negotiate freight charges with brokers and truck drivers.
  • Provide exceptional customer service to customers, addressing inquiries and resolving any issues with the customer. Build and maintain a relationship with customers and vendors.
  • Provide customers with quotes on items they are needing to order.
  • Processing orders that customers are placing.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Assist in developing strategies to enhance customer satisfaction and drive sales growth.
  • Serve as the main point of contact for general office inquiries, provide a timely response to both customers and employees.
  • Coordinate with the Corporate maintenance team and Branch Manager on necessary repairs or maintenance issues.

Operations Support Specialist

LambWeston
05.2021 - 09.2023
  • Answer all incoming calls and assist the caller or forward them to the appropriate person.
  • Welcome on-site visitors, figure out who they are meeting or where they are going. Notify the right person that their appointment is here.
  • Responsible for checking in Visitors/Vendors and ensuring they sign in correctly. Verify who they are by asking for a form of id. Preferably a driver’s license.
  • Keep track of the visitors and make sure they check out accordingly.
  • Perform timecard reconciliations, Monitor On-premises Reports during shift, enter payroll adjustments as needed. Create daily schedules for plant workers and post them each day. Keep track of who has personal leave. Put in sick leave. Answer questions about benefits, schedules and any other issues that might arise during each shift.
  • Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs
  • Approve/deny employee vacation requests as needed, Monitor Time & Attendance. Make sure that everyone is there for their shift. If not call them to see what is going on. Replace people who call out for the next shift.
  • Monitor time keeping systems to ensure employees arrive on-time; Enter attendance comments as necessary.
  • Document/log all employee call-ins and check Voice Mail throughout the shift, Assist with new hire orientation.
  • Create, maintain, and update company security badges for employees and contractors using the AMAG system
  • Perform other clerical duties as needed such as filing, copying, and faxing
  • Making sure the attendance policies are followed and creating an accurate report each week.

Resource and Supply Specialist

Lourdes Medical Center
09.2019 - 05.2021
  • Provide Customer service to all departments in the hospital
  • Assist other staff with their daily tasks
  • Sending and receiving faxes and emails
  • Managing documents and files
  • Operating a range of office machines such as photo copier, printers and computers
  • Prepare and process legal documentation utilizing Microsoft Office Suite as well as business specialized computer programs
  • Maintain general filing and data entry
  • Answer incoming telephone and forwarding as needed
  • Receive and deliver supplies to different departments throughout the hospital

Cashier

Kohls
06.2019 - 02.2020
  • Provide Customer Service
  • Greeting and assisting Customers
  • Returning items to the sales floor
  • Organizing and cleaning up the sales floor

Administrative Assistant

Pronto Process Service
06.2018 - 03.2019
  • Provide confidential administrative and secretarial support
  • Provide customer service
  • Sending and receiving faxes and emails
  • Managing documents and files
  • Operating a range of office machines such as photo copier, printers and computers
  • Prepare and process legal documentation utilizing Microsoft Office Suite as well as business specialized computer programs
  • Maintain general filing and data entry
  • Answer incoming telephone and forwarding as needed

Library Aide

Columbia Basin College
03.2016 - 06.2018
  • Issued and received library Materials to include laptops, books and movies
  • Compiles records, sorts and shelves books
  • Located books and publications for patrons
  • Answer inquiries of nonprofessional nature on telephone and in person and referred person requiring professional assistance to the Librarian
  • Inspect returned books for damage, verifying due date.
  • Answering students’ questions and providing appropriate information
  • Cleaning tables, whiteboards and computers
  • Shelving books in the correct order

Personal Nanny

Jennifer Meehan
02.2015 - 03.2016
  • Supervised eleven-year-old child, provided physical activity and engaged in pro social behaviors
  • Promoted positive behavior by using role modeling
  • Ensured child completed homework assignments assigned
  • House cleaning
  • Completing errands
  • Transportation to medical appointments

Fitness Trainer

Columbia Basin Racquet Club
01.2008 - 01.2015
  • Designated supervisor when manager was absent
  • Trained fitness and front desk staff on Face 2 Face program
  • Ensured front desk staff received training on scheduling and cancelling appointments
  • Enrolled clients in Face 2 Face program
  • Completed fitness assessments, goals, and individual workout plans
  • Conducted physical health assessments for clients including body measurements and blood pressure checks
  • Proficiency in Microsoft Word and Excel
  • Entered client data in diabetes prevention database
  • Prepared payroll, responded to voicemail and answered customer service questions
  • Ensured fitness trainers were completing tasks as required
  • Presenter for Diabetes Prevention Program

Education

Associate of Arts - General Education

Columbia Basin College
Pasco, WA
06.2018

Skills

  • Microsoft Word
  • Microsoft Excel
  • Time Management
  • Prioritize Duties
  • Multitask
  • Integrity
  • Filing
  • Data Entry
  • Team Member
  • Detail Oriented
  • Customer Service
  • Proofreading documents
  • Presenter
  • Composing general correspondence
  • Interpersonal communication

Timeline

Office Manager

Cascadia Metals
09.2023 - Current

Operations Support Specialist

LambWeston
05.2021 - 09.2023

Resource and Supply Specialist

Lourdes Medical Center
09.2019 - 05.2021

Cashier

Kohls
06.2019 - 02.2020

Administrative Assistant

Pronto Process Service
06.2018 - 03.2019

Library Aide

Columbia Basin College
03.2016 - 06.2018

Personal Nanny

Jennifer Meehan
02.2015 - 03.2016

Fitness Trainer

Columbia Basin Racquet Club
01.2008 - 01.2015

Associate of Arts - General Education

Columbia Basin College
Tara Beirens