To secure full-time employment with a progressive company which can benefit from my experience, education, skills and natural abilities as well as providing me with an opportunity for personal and professional growth.
Overview
18
18
years of professional experience
Work History
Office Manager
Cascadia Metals
09.2023 - Current
Support the Branch Manager in daily operations, ensuring efficient and effective workflow.
Assist in coordinating branch events and luncheons to enhance employee engagement and morale.
Foster a positive company culture by promoting team unity.
Supervise and support branch staff. Ensure compliance with all safety regulations and company policies.
Promote a culture of safety and continuous improvement within the branch. Lead monthly safety meetings and initiatives.
Train, mentor and motivate each of the branch staff to achieve high performance and productivity.
Foster a positive and collaborative work environment, promoting teamwork and employee engagement.
Step in to help where it is needed when shorthanded.
Make sure employees, vendors and customers have the appropriate safety gear when in the warehouse and pipe yard. Do monthly safety meetings to keep everyone up to date on current safety requirements.
Coordinate with the warehouse team to ensure orders are placed in a timely manner and are accurately fulfilled.
Assist with inventory management, this includes stock control and product availability.
Maintain accurate records and documentation, including customer orders and inventory data.
Provided accurate information to accounting to make sure billing is done correctly
Assist with administrative tasks such as weekly timecards, managing office supplies, inventory, keeping them organized, and well stocked.
View the truck schedule daily, both going out and coming in. Schedule trucks to deliver orders in a timely manner. Work closely with brokers and truck drivers to resolve any issues that might arise with each delivery.
Negotiate freight charges with brokers and truck drivers.
Provide exceptional customer service to customers, addressing inquiries and resolving any issues with the customer. Build and maintain a relationship with customers and vendors.
Provide customers with quotes on items they are needing to order.
Processing orders that customers are placing.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Assist in developing strategies to enhance customer satisfaction and drive sales growth.
Serve as the main point of contact for general office inquiries, provide a timely response to both customers and employees.
Coordinate with the Corporate maintenance team and Branch Manager on necessary repairs or maintenance issues.
Operations Support Specialist
LambWeston
05.2021 - 09.2023
Answer all incoming calls and assist the caller or forward them to the appropriate person.
Welcome on-site visitors, figure out who they are meeting or where they are going. Notify the right person that their appointment is here.
Responsible for checking in Visitors/Vendors and ensuring they sign in correctly. Verify who they are by asking for a form of id. Preferably a driver’s license.
Keep track of the visitors and make sure they check out accordingly.
Perform timecard reconciliations, Monitor On-premises Reports during shift, enter payroll adjustments as needed. Create daily schedules for plant workers and post them each day. Keep track of who has personal leave. Put in sick leave. Answer questions about benefits, schedules and any other issues that might arise during each shift.
Monitor HR daily log and Coverage Book to ensure all departments are staffed based on needs
Approve/deny employee vacation requests as needed, Monitor Time & Attendance. Make sure that everyone is there for their shift. If not call them to see what is going on. Replace people who call out for the next shift.
Monitor time keeping systems to ensure employees arrive on-time; Enter attendance comments as necessary.
Document/log all employee call-ins and check Voice Mail throughout the shift, Assist with new hire orientation.
Create, maintain, and update company security badges for employees and contractors using the AMAG system
Perform other clerical duties as needed such as filing, copying, and faxing
Making sure the attendance policies are followed and creating an accurate report each week.
Resource and Supply Specialist
Lourdes Medical Center
09.2019 - 05.2021
Provide Customer service to all departments in the hospital
Assist other staff with their daily tasks
Sending and receiving faxes and emails
Managing documents and files
Operating a range of office machines such as photo copier, printers and computers
Prepare and process legal documentation utilizing Microsoft Office Suite as well as business specialized computer programs
Maintain general filing and data entry
Answer incoming telephone and forwarding as needed
Receive and deliver supplies to different departments throughout the hospital
Cashier
Kohls
06.2019 - 02.2020
Provide Customer Service
Greeting and assisting Customers
Returning items to the sales floor
Organizing and cleaning up the sales floor
Administrative Assistant
Pronto Process Service
06.2018 - 03.2019
Provide confidential administrative and secretarial support
Provide customer service
Sending and receiving faxes and emails
Managing documents and files
Operating a range of office machines such as photo copier, printers and computers
Prepare and process legal documentation utilizing Microsoft Office Suite as well as business specialized computer programs
Maintain general filing and data entry
Answer incoming telephone and forwarding as needed
Library Aide
Columbia Basin College
03.2016 - 06.2018
Issued and received library Materials to include laptops, books and movies
Compiles records, sorts and shelves books
Located books and publications for patrons
Answer inquiries of nonprofessional nature on telephone and in person and referred person requiring professional assistance to the Librarian
Inspect returned books for damage, verifying due date.
Answering students’ questions and providing appropriate information
Cleaning tables, whiteboards and computers
Shelving books in the correct order
Personal Nanny
Jennifer Meehan
02.2015 - 03.2016
Supervised eleven-year-old child, provided physical activity and engaged in pro social behaviors