Tara Belida
Bend
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
24
24
years of professional experience
Work History
Office Manager
Alpine Glass & Mirror
09.2024 - Current
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provid exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly
- Oversees office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assist in the recruitment process, conducting interviews
- Manage vendor relationships and orders
- Facilitate smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Streamline document handling and processing
- Facilitate positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
Office Helper
Griffin Heating & Air Conditioning
06.2024 - 09.2024
- Ensured timely completion of assignments by assisting colleagues with various projects as needed.
- Enhanced staff productivity by performing general clerical tasks such as copying and data entry.
- Archived paper documents electronically and well as in the office
- Sorted or classified files according to content, purpose or alphabetical or numerical order.
- Deposits, A/P posts to jobs
- Timesheet / Timecard entry and apply to jobs
- Mapping
Assistant Office Manager /Master Scheduler
Carlson Testing, Inc.
08.2000 - 04.2024
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Kept front office clean and well-organized to keep areas presentable
- Transferred and directed multi-line phone system
- Supported CEO with various tasks, working directly under him and other PMs and Engineers
- Served as liaison between management and staff
- Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders both in-person and via phone or email correspondence.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
- Implemented time-saving techniques to optimize administrative processes, increasing overall efficiency within the office.
- Provided backup to receptionists and admin staff
- Hired, managed, developed and trained staff
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Oversaw scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Monitored front areas so that questions could be promptly addressed.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Consistently met tight deadlines by closely tracking progress and making timely adjustments as needed.
- Answered customer questions and fulfilled specialized client needs.
- Mailing
- Bidding
- Complex reports
- Quality control
Education
No Degree - Project Management
University of Oregon
Eugene, OR10.2024
Associate of Applied Science - Criminal Justice
Central Oregon Community College
Bend, OR05.2007
Skills
Customer Service
Office Management
Organizational Skills
Excellent multi-tasking ability
Data Entry
Customer Relations
Clear oral/written communication
Scheduling and calendar management
Administrative Support
Document Management
Account Reconciliation
Credit and collections
Timeline
Office Manager
Alpine Glass & Mirror
09.2024 - Current
Office Helper
Griffin Heating & Air Conditioning
06.2024 - 09.2024
Assistant Office Manager /Master Scheduler
Carlson Testing, Inc.
08.2000 - 04.2024
No Degree - Project Management
University of Oregon
Associate of Applied Science - Criminal Justice
Central Oregon Community College
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