Tara Blackstone

Work History

Bluemercury

10.2024 - Current

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Improved customer satisfaction through staff training in customer service and product knowledge.
Completed point of sale opening and closing procedures.
Conducted product knowledge and sales training.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Implemented business strategies, and increasing revenue.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.

Nordstrom

05.2023 - 09.2024

Promoted brand loyalty by creating personalized experiences for each customer during their visit.
Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
Maintained cleanliness and organization of counter area, adhering to company standards at all times.
Developed strong relationships with clients, resulting in repeat business and referrals.
Organized sale events and created eye-catching product displays to attract customers to the counter.
Increased customer satisfaction by providing exceptional service and product knowledge.
Optimized counter space utilization by reorganizing displays based on product popularity or seasonal trends.

Square One Salon, Spa on The Avenue, Libby & Co

02.2012 - 04.2023

Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Recommended retail products for at-home use.
Advised clients on proper home-care regimens.
Analyzed skin condition and made appropriate product recommendations.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Developed customized facial treatments for individual clients to address specific skin care needs.

The New Bakery Company

07.2001 - 06.2009

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Maintained inventory of office supplies and placed orders.
Assisted in preparation of financial reports, gathering data that contributed to budget accuracy.

The Limited

03.1998 - 01.2001

Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.