Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Tara Bongiovanni

Matawan

Summary

Talented cross-field Director of Operations offering exceptional operations and team management leadership. Closely monitor operations and adjust strategies while empowering staff to independently handle daily needs. Focused on strengthening strategies to keep the business ready for any challenge.

Experienced with strategic planning, operational management, and team leadership. Utilizes problem-solving skills to drive efficiency and growth within organization. Track record of successfully engaging stakeholders and enhancing organizational performance.

Overview

29
29
years of professional experience

Work History

Business Office Coordinator

Sunrise Senior Living
05.2023 - Current
  • Manage daily operations of the business office, ensuring smooth billing, payroll and administrative process for 95-bed assisted living facility.
  • Oversee accounts payable and receivable, ensuring timely billing and payment collection, achieve high rate of on-time payments.
  • Coordinate payroll processing for staff, including verification of hours worked and compliance with state and federal regulations.
  • Maintained resident financial records, including Medicaid, private pay and insurance billing, ensuring accuracy and compliance with applicable laws.
  • Supervised office staff, providing training, scheduling and performance management to ensure high-quality service and operational efficiency.
  • Supported the facility's leadership team in budgeting and financial forecasting, contributing to cost effective resource allocation and operational planning.
  • Ensured compliance with state and federal regulations related to financial record keeping and reporting, conducting regular audits and audits of business practices
  • Managed resident admission and discharge paperwork, ensuring seamless transition and proper documentation for all new and departing residents.
  • Developed and maintained relationships with vendors, insurance companies and other external entities to facilitate smooth billing and procurement process.
  • Assisted with coordination of resident and family communication, providing billing information, answering any questions and resolving issues promptly,
  • Led efforts to streamline office processes, implementing new systems to improve efficiency accuracy and resident satisfaction.

Director of Operations

JBJ Concrete Renovations, INC
04.2022 - Current
  • Works closely with the CEO to develop work plans strategies and manages Construction Staff (Project Managers, Superintendents and Third Party Vendors)
  • Responsible for overseeing performance contracts
  • Monitors PM/Superintendents work for compliance with schedule, budget, quality, safety and overall conformance with the contract documents
  • Review contract documents and assist with procurement, pre-bid conferences and evaluations
  • Daily coordination with Construction Staff to resolve any field construction problems with engineering staff, third parties and other agencies as necessary
  • Manage the application process to pull permits and schedule all inspections/special inspections as required by the NY DOB
  • Analyze current internal processes and recommend policy and procedure improvements

Manager of Records/Legal Requests

DeLuca Family Chiropractic
08.2010 - 10.2022
  • Responded to Legal requests for Medical Records and Narrative Reports to show treatment and injuries for Personal Injury Protection Cases for a large, busy office
  • Assisted with the implementation of a new records management system to help streamline client files into templates to keep consistent formatting and in compliance with regulations governing data security and document
  • Effectively worked with IT team members to deploy strategies for efficiently processing, retrieving, and distributing documents

Director of Operations

Zschool, LLC
05.2020 - 04.2022
  • Worked closely with the CEO managing daily operations of recruiting leads and Program Calendars and established and monitored these calendars to ensure that each Program Manager had the sufficient number of calls to focus on sales needs
  • Coordinated and supervised activities of team members to consistently meet customers' needs
  • Directed marketing and promotional plans based on industry and operational knowledge to develop new revenue streams
  • Supported human resources initiatives by connecting with employees and proactively solving problems
  • Optimized business performance with consistent data tracking and analysis of ongoing operations

Program Manager/Recruiter

Zschool, LLC
05.2018 - 05.2020
  • Built and sustained quality, diverse pipeline of high-potential leadership and highly complex candidates for future opportunities
  • Managed full-cycle recruiting for program-level staff across multiple locations
  • Sought out and stirred up passive candidates through phone calls, emails, networking, internet searches and social media

Regulatory Compliance Analyst

Merrill Lynch, Pierce, Fenner and Smith
03.1996 - 05.2008
  • Worked closely with General Counsel and Branch Office Management to review documents, such as Divorce Decrees, Wills, Internal Revenue Service Inquiries pertaining to client Retirement Accounts (IRA, ROTH, ROTH IRA and 401K's) and client Brokerage accounts across the entire country to ensure all IRS regulations were being adhered to in each unique situation

Education

Certified Assisted Living Administrator -

Longtree And Associates
02-2025

Liberal Arts

Middlesex County College
Edison, NJ
05-1996

Skills

  • Microsoft Office
  • Quickbooks
  • Eclipse
  • Zoho
  • Training and development
  • Staff management
  • Contract Negotiation
  • Process Development
  • Kronos
  • Icims
  • ADP
  • Administrative functions
  • Recruitment and Selection

Timeline

Business Office Coordinator

Sunrise Senior Living
05.2023 - Current

Director of Operations

JBJ Concrete Renovations, INC
04.2022 - Current

Director of Operations

Zschool, LLC
05.2020 - 04.2022

Program Manager/Recruiter

Zschool, LLC
05.2018 - 05.2020

Manager of Records/Legal Requests

DeLuca Family Chiropractic
08.2010 - 10.2022

Regulatory Compliance Analyst

Merrill Lynch, Pierce, Fenner and Smith
03.1996 - 05.2008

Certified Assisted Living Administrator -

Longtree And Associates

Liberal Arts

Middlesex County College

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