Tara Boudreaux
Gretna,LA
Summary
Results-driven sales professional with a strong history at Piedmont Plastics, recognized for driving revenue growth through strategic customer relationship management and adept problem-solving. Expertise in leveraging CRM tools to boost lead conversion rates and deliver outstanding customer service, consistently identifying expansion opportunities and surpassing sales targets.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
Piedmont Plastics
01.2023 - Current
- Consistently developed strategies to enhance revenue streams.
- Boosted sales through effective presentation of company solutions to potential and existing customers.
- Secured additional orders by providing expert sales support.
- Identified growth opportunities to expand customer base.
- Maintained high lead conversion rates by executing timely follow-ups across multiple channels.
- Conducted strategic outreach and networking to build relationships, and boost sales.
- Collaborated with branch team to achieve sales goals.
- Maintained and updated customer records using CRM tools.
- Developed and maintained relationships with suppliers to ensure reliable supply chains.
- Managed the procurement process from requisition to delivery.
- Prepared purchase orders and sent to distributors and suppliers.
- Verified warehouse received accurate and timely inventory by regularly consulting database.
- Performed regular price comparisons between different suppliers for similar items.
- Contacted vendors to determine order status and communicate discrepancies with shipments.
- Monitored supply chain processes to ensure timely and accurate order fulfillment.
- Collaborated with vendors to negotiate shipping rates and service agreements.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Developed strong client relationships to understand needs and provide tailored solutions.
- Utilized CRM software to track sales activities and customer interactions effectively.
- Managed customer inquiries through phone, email, and in-person communication.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Delivered superior customer support to improve account retention rate.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Maximized sales through strategic upselling and cross-selling to existing clientele.
- Completed sales training and workshops to advance sales skills and increase product expertise.
Territory Sales Specialist
BentoBox
06.2022 - 12.2022
- Enhanced revenue channels and expanded market presence in key regions.
- Cultivated strong relationships to drive business expansion and seize opportunities.
- Implemented sales strategies tailored to company goals and customer requirements.
- Utilized CRM systems to track sales activities and maintain accurate client records.
- Maintained an up-to-date knowledge of industry trends, products, pricing, and services.
- Created presentations highlighting product features and benefits to prospective clients.
- Educated customers on product features, benefits, and potential applications to facilitate informed purchasing decisions.
- Utilized CRM software to keep detailed records of all sales activities and customer interactions.
- Provided product demonstrations and presentations to potential clients to showcase product benefits.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Onboarded new businesses to expand market presence and drive growth.
- Conducted web and in-person demonstrations to highlight product benefits.
- Maintained up-to-date sales interaction records in Salesforce, ensuring data accuracy and effective customer engagement monitoring.
Field Marketing Representative
Jetro Holding LLC (Restaurant Depot)
09.2018 - 06.2022
- Expanded market reach through strategic marketing efforts aimed at potential customers.
- Strengthened customer connections through introduction of innovative products and promotions.
- Generated customer leads through strategic use of social media and Secretary of State website.
- Delivered feedback reports to management to support strategic decision-making.
- Implemented strategies to drive renewed sales through reactivation of inactive accounts.
- Established relationships with local businesses to drive foot traffic and sales.
- Analyzed customer feedback to improve existing products and services.
- Performed data entry tasks related to customer information management system.
- Drafted promotional materials such as flyers, brochures, product samples, press releases and presentations.
- Interacted with clients to understand their requirements and suggest suitable solutions.
Sales Representative
Sysco Foods
03.2016 - 07.2018
- Developed strong relationships with clients to understand their food service needs.
- Collaborated with chefs to create customized menus for restaurant partners.
- Assisted clients in selecting appropriate food products for their establishments.
- Resolved customer inquiries and issues promptly to maintain satisfaction levels.
- Coordinated with logistics teams to streamline delivery schedules and processes.
- Developed key customer relationships to increase sales.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Identified opportunities for cross-selling additional products and services.
- Collaborated with marketing team to create promotional materials for products and services.
- Negotiated deals and handled complaints or objections.
- Listened to customer needs to identify and recommend best products and services.
- Participated in sales and marketing initiatives to enhance product visibility.
- Used Salesforce to streamline task management and enhance stakeholder engagement.
Customer Support Representative
Gulf Coast Office Products
01.2013 - 03.2016
- Delivered daily on-site customer support to train clients on multifunctional devices.
- Addressed inquiries and resolved issues to ensure complete customer satisfaction.
- Directed upselling strategies for products, software, and upgrades, using in-depth product expertise to increase revenue.
- Served as a crucial intermediary between sales team and clients, addressing issues and providing customized solutions.
- Collaborated with internal IT teams and customer IT departments to facilitate seamless integration of multifunctional devices.
- Programmed machines onsite and set up advanced features like scan-to-email.
- Implemented user account creation, adjusted permissions, and supervised security protocols.
- Conducted training sessions for end users on new systems and technologies.
- Created spreadsheets with MS Office and Excel.
- Evaluated challenges and developed strategies to address customer needs.
- Engaged with clients to ensure exceptional customer service.
Education
Bachelor of Arts - Interdisciplinary Studies
University of New Orleans
New Orleans, LASkills
- Customer relationship management
- Vendor relationship management
- Clear communication
- Effective problem resolution
- Data entry
- Conflict resolution skills
- Customer support
- Strong attention to detail
- Exceptional customer service
- Goal-oriented
- Reliable and accountable
- Customer service expertise
- Customer acquisition strategies
- Prioritization of tasks
- Strategic planning
- Skilled in Microsoft Office tools
References
References available upon request.
Timeline
Inside Sales Representative
Piedmont Plastics
01.2023 - Current
Territory Sales Specialist
BentoBox
06.2022 - 12.2022
Field Marketing Representative
Jetro Holding LLC (Restaurant Depot)
09.2018 - 06.2022
Sales Representative
Sysco Foods
03.2016 - 07.2018
Customer Support Representative
Gulf Coast Office Products
01.2013 - 03.2016
Bachelor of Arts - Interdisciplinary Studies
University of New Orleans