Professional administrative professional prepared to excel in leadership role. Skilled in managing office operations, coordinating team efforts, and ensuring efficiency. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in scheduling, communication, and problem-solving, fostering productive work environment.
Overview
17
17
years of professional experience
Work History
Facilities Manager/Event Coordinator
Diamond 6D Indoor Arena
04.2008 - Current
Responsible for planning, directing, and overseeing building operations and special service events
Ability to deal tactfully, professionally and courteously with residents, and other members of the public, City staff, City council members and other appointed officials
Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Keeping up to date with local, state and federal licensing regulations with regards to the sale and distribution of alcohol
Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Optician
Pittsburg Eye Care
03.2023 - Current
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
Contributed to significant increase in repeat business by establishing loyal customer base through exceptional service and follow-up care.
Office Manager
Broadway Animal Hospital, Pittsburg Ks
03.2017 - 02.2023
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities to ensure that the necessary office supplies and medical equipment are ordered in a timely manner
Oversee the hiring, training, and supervision of office staff and veterinary assistants
Handle client relations, including scheduling appointments, answering inquiries, and resolving complaints
Coordinate with veterinary professionals to improve service delivery and client satisfaction
Implement marketing strategies to promote the veterinary practice
Ensure compliance with veterinary laws and regulations