Summary
Overview
Work History
Education
Skills
Timeline
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Tara Brown

Virden,IL

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships.

Demonstrated expertise in team leadership and development. I have helped grow the commercial program at our location from $1200 a week in sales on average to $13,000 a week. I focus on building relationships with our accounts along with providing excellent service and resources. I manage the commercial budget and staff separately from the walk-in side of the business.

Inspiring manager with extensive experience in commercial sales and 10 years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Commercial Sales Manager

AutoZone
, IL
12.2015 - 05.2024
  • Developed and implemented strategies for expanding customer base.
  • Conducted market research to identify new business opportunities.
  • Maintained relationships with existing clients by providing superior customer service.
  • Recruited, trained, coached, and managed sales personnel.
  • Created detailed reports on sales performance metrics for management review.
  • Generated leads through cold calling, emailing, attending trade shows, and other methods.
  • Developed long-term strategic plans for increasing market share and profitability.
  • Monitored competitors' activities to stay ahead of the competition in terms of products and services offered.
  • Ensured all required documents were submitted accurately and on time for each sale.
  • Responded promptly to customer inquiries about products or services being sold.

Waitress

Jo's Place
Virden, IL
02.2013 - 12.2015
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Developed positive relationships with regular customers through friendly conversation.

Executive Housekeeper

Carpenter Street Hotel
Springfield, IL
06.2009 - 02.2013
  • Ensured compliance with hotel policies concerning fire safety regulations.
  • Managed lost and found property according to company policy and procedure.
  • Communicated effectively with other departments in order to provide efficient service delivery.
  • Supervised and coordinated the activities of housekeeping staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned areas.
  • Inspected guest rooms and public areas to ensure furnishings, equipment, linens, and supplies meet established standards.
  • Assisted in training new employees on proper cleaning techniques and procedures.
  • Developed work schedules for housekeeping personnel ensuring adequate coverage at all times.
  • Generated purchase orders and maintained monthly checkbook to sustain appropriate cost and expense control levels.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Communicated with maintenance team on damages to repair.

Executive Housekeeper

Hampton Inn By Hilton
Springfield, IL
02.2005 - 06.2009
  • Managed lost and found property according to company policy and procedure.
  • Communicated effectively with other departments in order to provide efficient service delivery.
  • Supervised and coordinated the activities of housekeeping staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned areas.
  • Inspected guest rooms and public areas to ensure furnishings, equipment, linens, and supplies meet established standards.
  • Ensured all safety regulations are followed in accordance with OSHA guidelines.
  • Assisted in training new employees on proper cleaning techniques and procedures.
  • Conducted regular inspections of all guestrooms to ensure quality control standards are met.
  • Planned special events such as conferences or conventions while coordinating with vendors for additional services required.
  • Prepared monthly reports regarding budgeting, scheduling, payroll records.
  • Organized employee work assignments to maximize productivity while maintaining high quality standards.
  • Coordinated maintenance requests from guests with engineering department as needed.
  • Conducted daily walk throughs and inspections of guest rooms and public spaces.
  • Inspected and evaluated physical condition of establishment to submit recommendations to management regarding painting, repairs and reallocation of space.
  • Generated purchase orders and maintained monthly checkbook to sustain appropriate cost and expense control levels.
  • Ordered supplies through approved vendors and submitted invoices for payments.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Communicated with maintenance team on damages to repair.

Education

High School Diploma -

Virden High School
Virden, IL
05-1997

Skills

  • Product expert
  • CRM proficiency
  • Forecasting
  • Resource Allocation
  • Sales Pipeline Management
  • Customer Acquisition
  • Financial Acumen

Timeline

Commercial Sales Manager

AutoZone
12.2015 - 05.2024

Waitress

Jo's Place
02.2013 - 12.2015

Executive Housekeeper

Carpenter Street Hotel
06.2009 - 02.2013

Executive Housekeeper

Hampton Inn By Hilton
02.2005 - 06.2009

High School Diploma -

Virden High School

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