Dedicated clinician with expertise in utilization management, mental health triage, treatment planning, and community resources. Ability to assess patient needs, and facilitate seamless transitions of care. Work collaboratively with multidisciplinary care teams.
Overview
19
19
years of professional experience
Work History
Utilization Review Clinician
Institute of Living
Hartford
08.2016 - Current
Work collaboratively with the utilization review team, inpatient attending providers and inpatient clinicians regarding patient's current treatment needs and plans for discharge.
Review patient records to assess appropriateness of care and communicate with treatment team if patient is not meeting criteria for inpatient level of care.
Maintain relationships with community providers to help facilitate next level of care for patients.
Train new staff on utilization review procedures and documentation standards.
Assist other facilities with utilization management needs within Hartford Healthcare, when needed.
Assessment Center Clinician
Community Health Resources
Manchester
09.2010 - 08.2016
Triage all calls into CHR's Assessment Center. Coordinate referrals of clients, adults and children to appropriate CHR services or external referrals, as needed. This includes crisis triage and interventions including dispatching emergency services and/or mobile crisis response when appropriate.
Assisted other CHR staff in providing mental health assessments to students at a local college on designated mental health awareness day.
Asses appropriate level of care and provide screening or intake to walk-in clients at clinic.
Assist clients in obtaining transportation services to and from intake.
Coordinate services for clients being discharged from hospitals, residential treatment settings, PHP,IOP and other levels of care.
EMPS Specialist
United Way of CT/211
Rocky Hill
12.2008 - 08.2010
Provided direct connection to agencies providing EMPS services for children in psychiatric and behavioral crises and their caretakers throughout the State of CT.
Assisted coworkers in learning about EMPS and the role of 211 in being a central access point for children in need of the service.
Attended relevant trainings to stay current with mental health topics related to children, such as: American Association of Suicidology 2009 Annual Conference and Assessing and Managing Suicide Risk.
Call Specialist
United Way of CT/211
Rocky Hill
08.2006 - 12.2008
Provided information to clients at inter formation and referral call center about state and community services, such as: nutrition program, substance abuse services and mental health services.
Assisted clients in psychiatric crises, answered incoming calls to the 988 Suicide Line and the Veteran's Suicide Prevention Hotline.
Appointed point person for the Problem Gambling Helpline for the State of Connecticut.
Attended relevant trainings, such as: American Association of Suicidology 2007 Annual Conference.
Education
Master of Social Work -
Barry University
Miami, FL
05-2006
Bachelor of Social Work -
University of Saint Joseph
West Hartford, CT
05-2005
Skills
Utilization review and insurance, obtaining authorization for inpatient and other levels of care