Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse, Intensive Care Unit
Haywood Regional Medical Center
02.2021 - Current
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Provided direct patient care, stabilized patients, and determined next course of action.
Managed care from admission to discharge.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Implemented medication and IV administration, catheter insertion, and airway management.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Organized and managed care of patients undergoing various therapies and procedures.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Evaluated patient histories, complaints, and current symptoms.
Medical Surgical Registered Nurse
Haywood Regional Medical Center
07.2019 - 02.2021
Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
Provided inpatient care to diverse population of adult medical and surgical patients.
Collaborated with interdisciplinary team members to facilitate comprehensive patient-centered care.
Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
Waitress Supervisor
Blue Rooster
10.2013 - 07.2019
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
Greeted new customers, discussed specials, and took drink orders.
Trained staff members on use of POS system.
Supervised server staff and simultaneously served personal section of tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.