Tara Carter
Suffern
Summary
Detail-oriented professional with strong scheduling, calendar management, and document preparation skills. Proven ability to support executive teams and enhance communication across departments.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Pilgrim Baptist Church Nyack
Nyack
01.2024 - Current
- Managed scheduling and coordination of Pastor church events and meetings.
- Handled incoming communications and directed inquiries to appropriate departments associated with the Pastor.
- Provided administrative support to church leadership during planning sessions for the Pastor.
- Answered phone calls and emails to provide information, resulting in effective business correspondence for the Pastor.
- Supported the Pastor with administrative tasks and correspondence daily.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Administrative Assistant
Nyack NAACP Branch
Nyack
01.2024 - Current
- Organized and scheduled meetings, coordinating multiple calendars for staff and clients.
- Organized volunteer activities and maintained communication with participants.
- Handled incoming communications and directed inquiries to appropriate departments.
Benefits Analyst
Local 99 Health and Welfare Fund
Newark
05.2008 - Current
- Analyzed employee benefits plans for compliance and effectiveness.
- Assisted in processing claims and resolving member inquiries.
- Collaborated with management to design benefit communication materials.
- Developed training materials for staff on benefits administration procedures.
- Coordinated open enrollment sessions to educate members on benefits options.
- Reviewed vendor contracts to ensure service quality and compliance standards.
- Maintained database of member records and updated benefit information regularly.
- Facilitated resolution of any disputes between employees and providers regarding benefit entitlements.
- Worked closely with vendors to ensure timely implementation of new benefits programs.
- Maintained updated records on all active and inactive participants in each benefit plan.
- Assisted in the administration of health, dental, vision and life insurance plans.
- Investigated potential issues with employee claims or discrepancies with premiums paid versus coverage received.
- Evaluated existing policies and procedures related to employee benefits programs for compliance purposes.
- Participated in annual open enrollment meetings with employees to explain plan changes or options.
- Reviewed invoices submitted by third-party administrators against actual payments made by the company.
- Coordinated education sessions for employees on the various aspects of their benefits plans.
- Reviewed employee enrollments to verify accuracy, inputting information into company database.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Coordinated benefits processing, including enrollments, terminations and claims.
- Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
Education
High School Diploma -
Tunstall High School
Dry Fork, VA06-1991
Some College (No Degree) -
Clayton State University
Morrow, GASkills
- Scheduling
- Calendar management
- Document preparation
- Benefits administration
- Compliance analysis
- Customer relationship management
Timeline
Administrative Assistant
Pilgrim Baptist Church Nyack
01.2024 - Current
Administrative Assistant
Nyack NAACP Branch
01.2024 - Current
Benefits Analyst
Local 99 Health and Welfare Fund
05.2008 - Current
High School Diploma -
Tunstall High School
Some College (No Degree) -
Clayton State University