Tara Castaneda
La Junta,CO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using team, and independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Children's Literacy Center Program Manager
Children's Literacy Center
2928 Straus Ln STE 100, Colorado Springs, CO 80907
12.2021 - Current
- Recruited reading volunteers from ages 14 years and older.
- Processed and maintained volunteer paperwork including background checks.
- Addressed and resolved concerns by working with team members, volunteers, site coordinators, parents and schools.
- Meet with project stakeholders on regular basis to assess progress and make adjustments..
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maximized productivity by keeping detailed records of progress.
- Observed staff and volunteers to verify compliance with educational, safety and interpersonal guidelines.
- Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
- Managed daily operations while overseeing multiple locations to meet organization standards.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Established and developed strong administrative team by delivering ongoing coaching and motivation.
- Managed vendor relations and acted as primary liaison with outside organizations.
Marketing Liaison
Arkansas Valley Hospice, Inc
531 Lewis Ave. La Junta, CO
04.2019 - Current
- Continually maintained and improved company's reputation and positive image in markets served.
- Prepared marketing copy, images, videos, emails and other collateral.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading community partners.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Directed marketing projects through conceptual planning, schedule management and final implementation.
- Met deadlines, exceeding expectations and effectively rolling out fundraising and engagement campaign.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Recruited volunteers to complete projects on time and within budget requirements.
- Acted as first point of contact and set appointments for activities, luncheons, community engagement, and organization education.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
- Participated in status meetings to offer insights into quarterly and annual strategic planning.
- Cultivated impactful social media presence various media platforms, offering content relating to fundraising campaigns and organizational objectives.
- Acted as staff member advocate, providing staff activities, engagement and team building.
Multi Media Sales Executive
GateHouse Media LLC
02.2007 - 03.2019
- Assisted various types of businesses local and national with marketing solutions in print and digital
- Responsible for creating effective marketing solutions for various types of businesses
- Answered average of 20-50 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
- Supported management in all departments with daily operational functions.
- Researched, updated, and completed required materials needed for over 300 business accounts monthly including required materials necessary for production of print and digital media including social media, events, and employee training.
- Implemented marketing campaigns, strategies, and solutions for individual businesses including internal marketing strategies and solutions.
- Developed new process for local businesses evaluation which resulted in marked performance improvements.
- Worked directly with management, and all departments to brainstorm, discuss strategy and mitigate budget, employee, and daily operation issues
House Manager 2
Inspiration Field
09.2003 - 06.2005
- Provided care to individuals with developmental disabilities in their homes.
- Worked closely with individuals case management team to implement personal self care goals.
- Completed required documents per individuals in a timely manner per agency regulations including state regulations and laws.
- Set employee work schedules, prepare meal plans per state requirements, and schedule activities.
- Managed time efficiently in order to complete all tasks within deadlines
- Resolved problems, improved operations and provided exceptional service
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Demonstrated strong organizational and time management skills while managing multiple projects
Education
GED -
Otero Junior College
La Junta, CO1999
Skills
- Self-motivated
- Project & Data Management
- Team leadership
- B2B planning
- Program Leadership
- Volunteer Management & Training
- Community Outreach
- Remote Team Management
- Scheduling and Coordinating
- Program Development and Management
- Youth Outreach
Timeline
Children's Literacy Center Program Manager
Children's Literacy Center
12.2021 - Current
Marketing Liaison
Arkansas Valley Hospice, Inc
04.2019 - Current
Multi Media Sales Executive
GateHouse Media LLC
02.2007 - 03.2019
House Manager 2
Inspiration Field
09.2003 - 06.2005
GED -
Otero Junior College