Tara Caswell
LADC
International Falls,MN
Summary
Highly capable Personal Assistant skilled at prioritizing tasks with ease. Bringing several years of experience supporting executives with high-stress and high-profile careers. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
DSP
Mentor Network
International Falls, MN
02.2021 - 12.2021
- Worked to improve and enhance patient lives through effective and compassionate care.
- Maintained a clean, safe, and well-organized patient environment.
- Administered medication as directed by a physician.
- Supervised daily activities and provided assistance when needed.
- Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings.
- Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
- Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming, and toileting.
- Improved patient outlook and daily living through compassionate care
- Tracked and reported clients' progress based on observations and conversations
- Administered medication as directed by a physician
ASM
Dollar General
International Falls, MN
06.2019 - 01.2020
- Engaged with customers to effectively build rapport and lasting relationships.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Delivered a high level of assistance by locating products and checking the store system for merchandise at other sites.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Maintained organized, presentable merchandise to drive continuous sales.
- Performed site evaluations, customer surveys, and team audits
CNA
Falls Good Sarmatian Center
International Falls , MN
03.2020 - 03.2020
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep CNA's informed of changes.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
Front Desk Clerk
American Inn And Suites Hotel
International Falls, MN
06.2020 - 09.2020
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved service-related problems and documented actions in system.
- Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
Sales Associate
Dollar Tree
International Falls, MN
03.2019 - 06.2019
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Tracked stock using company inventory management software.
Merchandise Associate
Drive Line Service
International Falls, MN
02.2019 - 08.2019
- Accurately recorded discrepancies or damaged parcels.
- Transported merchandise to the sales floor and replenished out-of-stock and low-stock items.
- Updated pricing and signage to complete product displays and educate customers
- Ran markdown reports, managed store replenishment, and analyzed buying reports
- Developed partnerships with internal groups such as packaging, visual, and e-commerce
Customer Service
Hardees
International Falls, MN
03.2019 - 06.2019
- Provided primary customer support to internal and external customers in a fast-paced environment.
- Regularly exceeded daily sales and product add-on quotas.
- Evaluated customer account information to assess current issues and determine potential solutions
- Informed customers about billing procedures, processed payments, and provide payment options setup assistance
- Informed customers about billing procedures, processed payments, and provide payment options setup assistance
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
Tech
Pineview
International Falls , Minnesota
04.2021 - 05.2021
- Performed complex mechanical alignments and calibration of equipment to quality standards
- Leveraged knowledge of raw materials, production processes, quality control, costs, and other techniques to maximize effective manufacture and distribution of goods
- Determined maintenance requirements and assigned repairs to qualified employees
- Set up and performed test activities
CNA
Littlefork Nursing Home
Littlefork, MN
07.2021 - Current
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs
- Cared for residents in the assisted living facility and delivered high-quality support to meet needs
Security Guard
Menards
International Falls, MN
05.2017 - 07.2017
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Permitted entry with escort for approved persons into secure locations.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Education
LADC Permit
Mesabi Range College
Virginia, MNLADC - LADC
Bemidji State University
Bemidji, MN12.2021
Bachelor of Science - Criminal Justice/Human Resources
Colorado Technical University
Colorado Springs, CO02.2021
CNA Certified - CNA
Rainy River Community College
International Falls, MN03.2020
High School Diploma -
Falls High School
International Falls06.1995
Skills
- Meal Planning and Preparation
- Rehabilitation
- Patient Bathing
- Patient Management
- Direct Patient Care
- Recording vital signs
- Documenting behaviors
- Observing responses
- Feeding assistance expert
- Compassionate
Certification
- CNA - Certified Nurse Assistant
References:
Cindy Coolie
Friend
218-232-8260
Minneapolis MN
John Wilmar
Friend
218-324-1352
International Falls MN
Timeline
CNA
Littlefork Nursing Home
07.2021 - Current
Tech
Pineview
04.2021 - 05.2021
DSP
Mentor Network
02.2021 - 12.2021
Front Desk Clerk
American Inn And Suites Hotel
06.2020 - 09.2020
CNA
Falls Good Sarmatian Center
03.2020 - 03.2020
ASM
Dollar General
06.2019 - 01.2020
Sales Associate
Dollar Tree
03.2019 - 06.2019
Customer Service
Hardees
03.2019 - 06.2019
Merchandise Associate
Drive Line Service
02.2019 - 08.2019
Security Guard
Menards
05.2017 - 07.2017
LADC Permit
Mesabi Range College
LADC - LADC
Bemidji State University
Bachelor of Science - Criminal Justice/Human Resources
Colorado Technical University
CNA Certified - CNA
Rainy River Community College
High School Diploma -
Falls High School
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