Dynamic Site Manager with expertise in project coordination, customer relationship management, and team leadership. Proven ability to enhance operational efficiency and foster client satisfaction through effective communication and problem-solving.
Overview
18
18
years of professional experience
Work History
Site Manager
Docufree-Carlisle Law
Warrensville Heights, OH
01.2016 - Current
Manage entire processing company at the firm.
Coordinate project timelines, facilitating communication among stakeholders to streamline workflows.
Entered and maintained accurate data in multiple databases to ensure operational efficiency.
Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
Directed comprehensive management of processing operations utilizing cloud and client systems.
Promoted client satisfaction by delivering exceptional support.
Identified client needs while fostering collaboration among team members.
Toddler/Lead Preschool Teacher
Little Stars Early Childhood Center
Lyndhurst, OH
09.2014 - 01.2016
Developed and implemented age-appropriate lesson plans to foster early childhood learning.
Supervised and trained teaching staff to enhance classroom management skills.
Collaborated with parents to address children's developmental needs and progress.
Established a nurturing environment that promotes social, emotional, and cognitive growth.
Nanny
Mangelluzzi Family
Mayfield Heights, OH
10.2013 - 01.2015
Coordinated daily schedules, including meals, playtime, and educational tasks to enhance structure.
Fostered positive relationships with children, promoting social skills and effective communication.
Built positive and nurturing environments to support child social and emotional growth.
Pre-Kindergarten Teacher
Step By Step Learn & Play Center
Lyndhurst, OH
01.2008 - 10.2013
Developed engaging lesson plans to foster cognitive and social skills in young children.
Implemented age-appropriate educational activities that promoted language and motor development.
Utilized assessment tools to monitor student progress and adapt teaching strategies accordingly.
Mentored new staff on classroom management techniques and effective teaching methodologies.
Education
Early Childhood - Early Childhood Care And Education
Mayfield High School- Excel Tech
Mayfield Heights, OH
06-2009
High School Diploma -
Mayfield High School
Mayfield Heights, OH
06-2009
Skills
Site management
Project management
Multitasking and organization
Documentation and reporting
Flexibility and adaptability
Customer relationship management
Team leadership
Problem-solving
MS office
Documentation management
Skilled in client management systems
Business administration
Customer service
Timeline
Site Manager
Docufree-Carlisle Law
01.2016 - Current
Toddler/Lead Preschool Teacher
Little Stars Early Childhood Center
09.2014 - 01.2016
Nanny
Mangelluzzi Family
10.2013 - 01.2015
Pre-Kindergarten Teacher
Step By Step Learn & Play Center
01.2008 - 10.2013
Early Childhood - Early Childhood Care And Education