TARA CITIRIK
The Woodlands,USA
Summary
Customer-focused professional with experience in medical reception, front-desk operations, and customer service. Skilled in answering phone calls, scheduling appointments, assisting clients and patients, resolving concerns, and managing administrative tasks in fast-paced environments. Professional, organized, and dependable with strong communication and multitasking skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Head Technician - Shift Supervisor
Take 5 Oil Change
The Woodlands, USA
03.2025 - 09.2026
- Handled incoming calls and gave customers clear information about services, pricing, and general inquiries.
- Provided friendly, professional customer service and addressed concerns in a fast-paced setting.
- Advised customers on recommended services based on their vehicle's needs.
- Processed transactions, maintained accurate service records, and helped coordinate daily customer flow.
Medical Receptionist
Sukgen Clinic (OB/GYN Clinic)
Adana, Turkey
08.2023 - 01.2025
- Greeted patients, answered phone calls, and assisted with questions regarding appointments and clinic services.
- Scheduled and coordinated patient visits while managing a busy front desk.
- Maintained patient records accurately and handled confidential medical information with care.
- Communicated with patients in Turkish and English to provide clear, compassionate support.
- Supported daily clinic workflow by coordinating patient flow and assisting medical staff with administrative duties.
Shift Supervisor
UC Davis Student Housing and Dining Services
Davis, US
12.2021 - 06.2023
- Provided front-desk customer service and served as primary point of contact for residents and visitors.
- Helped manage daily operations and supported responsibilities for a large staff in a fast-paced residential environment.
- Answered phone calls and assisted residents with questions, requests, and housing-related concerns.
- Handled resident concerns, resolved issues, and maintained accurate records and communicated information to residents and staff.
Education
High School Diploma -
A&M Consolidated High School
College Station, TX05-2020
Skills
- Bilingual: English (Native) & Turkish (Fluent), Spanish (B1 Level)
- Front Desk Operations
- Phone and Email Communication
- Appointment Scheduling
- Data Entry & Record Keeping
- Microsoft Office
- Basic Computer Programming & Troubleshooting
- Conflict Resolution
- Cash Handling & Register Management
- Multitasking & Time Management
- Professional Communication
- Team Training & Development
Certification
- Basic Life Support - Adult & Infant CPR, Certified
Timeline
Head Technician - Shift Supervisor
Take 5 Oil Change
03.2025 - 09.2026
Medical Receptionist
Sukgen Clinic (OB/GYN Clinic)
08.2023 - 01.2025
Shift Supervisor
UC Davis Student Housing and Dining Services
12.2021 - 06.2023
High School Diploma -
A&M Consolidated High School