Tara Crawford
Charlestown,MA
Summary
Driven by a results-focused approach, I leveraged my customer service and cash handling skills at 7/11 Store to enhance customer satisfaction and foster repeat business. My ability to adapt and collaborate effectively boosted team efficiency and contributed to a positive shopping environment, showcasing my commitment to achieving and exceeding sales goals.
Overview
16
16
years of professional experience
Work History
Sales Associate
7/11 Store
05.2021 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Dollar Tree
06.2017 - 08.2019
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Store Team Member
DSW Shoes
04.2016 - 09.2017
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
Direct Care Worker
Department Of Youth Services
02.2008 - 03.2010
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
Education
Medical Assistant - Medical Assisting
Bryman Institute
Boston, MA06.2006
Diploma - General Studies
Hyde Park High School
Hyde Park, MA09.2004
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Outgoing Personality
- Cash Handling
- Flexible Schedule
- Cash Register Operation
- Upselling
- Adapt to diverse groups
- Sales Training
- Payment Processing
Timeline
Sales Associate
7/11 Store
05.2021 - 04.2024
Sales Associate
Dollar Tree
06.2017 - 08.2019
Store Team Member
DSW Shoes
04.2016 - 09.2017
Direct Care Worker
Department Of Youth Services
02.2008 - 03.2010
Medical Assistant - Medical Assisting
Bryman Institute
Diploma - General Studies
Hyde Park High School
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