TARA CRAWFORD
Swansboro,NC
Summary
Dedicated and dependable individual with a strong work ethic, adept at collaborating with team members to achieve common goals. Excellent customer service skills with hands-on experience in accounts receivable and accounts payable using QuickBooks. Proficient in Excel and skilled at navigating various computer systems. Previous roles include assisting patients with Medicaid applications at a hospital, working in government agencies such as the Department of Social Services and Environmental Health, and managing residential construction projects from start to finish. Experience includes plan approvals, permit acquisition, cost estimation, material procurement, subcontractor scheduling, inspections, and homeowner warranty support. Also experienced in real estate as a Realtor and onsite property manager. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success positively.
Overview
30
30
years of professional experience
Work History
Owner
Studio 58 Sculpt and Tan LLC
05.2023 - Current
- I own a small business specializing in red light therapy and tanning services.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Established foundational processes for business operations. Managed day-to-day business operations.
Medicaid Eligibility Specialist
UNC Johnston Health Smithfield
11.2019 - 04.2023
- I screened patients for Medicaid eligibility who do not have insurance. If patient is not eligible then patient is referred to Project Access and UNC Financial Assistance. Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
- Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
- Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
Income Maintenance Caseworker II
JC Dept of Social Services
08.2012 - 11.2018
- Helped clients in need of medical assistance.
- Specializing in processing Adult Medicaid for the elderly and disabled.
- Took disability applications by phone or in person to be submitted to the State for disability determinations.
Site Manager
GEM Management
09.2011 - 08.2012
- Accepted applications for income-based apartments at three different properties.
- Processed applications, accounts receivable, quarterly inspections of units, move in and move out inspections.
- Supervised a Maintenance Technician.
- Submitted yearly budgets for properties.
- Obtained bids and scheduled subcontractors as needed.
- Part Time Position
Receptionist / Tax Preparer
Bartons Tax & Accounting
02.2010 - 03.2012
- Front desk receptionist.
- Seasonal Position
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Office Assistant & Field Supervisor
Braswell Homes Inc.
08.2006 - 02.2010
- Estimating job costs, obtaining quotes and purchasing materials. Interior and exterior spec home selections.
- Office duties including accounts payable and receivables in Quick Books.
- Rental property advertising and showing property.
- Obtained plan approvals, septic permits, building permits, scheduled subcontractors, material drop offs and pick up for any unused materials for credit.
- Responsible for managing the construction of new residential homes from start to finish.
- Completed walk thru with realtors and buyers. I
- I was also a part time listing agent for Braswell Homes working with Beth Hines at Re/Max Connected and then Re/Max Southland Realty.
Office Manager / Project Manager
Cambridge Builders of JC
04.1999 - 06.2006
- Promoted from Office Manager to Project Manager in less than two years.
- Managed new residential home construction from start to finish.
- Same duties as listed above for Braswell Homes excluding rental property.
Office Assistant IV
Johnston Co. Environmental Health
08.1995 - 03.1999
- Supervised two Processing Assistants.
- Accounts receivable and financial reports.
- Assisted the public in applying for well and septic tank permits.
- Accepted subdivision plans to be evaluated for septic systems.
- Accepted plans to review for new restaurants and their equipment.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Education
Accounting, Computer Classes
Johnston Community College And Wilson
NC Real Estate Broker License -
High School Diploma -
North Johnston High School
01.1991
Skills
- Customer service expertise
- Effective communication
- Small business operations
- Vendor relations
- Business marketing
- Project management
- Payroll administration
- Reporting and documentation
- Accounting oversight
- Decision-making
- Scheduling
- Product promotion
Affiliations
- Carteret County Association of Realtors
Timeline
Owner
Studio 58 Sculpt and Tan LLC
05.2023 - Current
Medicaid Eligibility Specialist
UNC Johnston Health Smithfield
11.2019 - 04.2023
Income Maintenance Caseworker II
JC Dept of Social Services
08.2012 - 11.2018
Site Manager
GEM Management
09.2011 - 08.2012
Receptionist / Tax Preparer
Bartons Tax & Accounting
02.2010 - 03.2012
Office Assistant & Field Supervisor
Braswell Homes Inc.
08.2006 - 02.2010
Office Manager / Project Manager
Cambridge Builders of JC
04.1999 - 06.2006
Office Assistant IV
Johnston Co. Environmental Health
08.1995 - 03.1999
Accounting, Computer Classes
Johnston Community College And Wilson
NC Real Estate Broker License -
High School Diploma -
North Johnston High School
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