Craft Cocktails
Tara Crawford
Casselberry,FL
Summary
Dynamic and customer-centric hospitality professional with over 15 years of experience in food, beverage, catering, and events. Known for exceptional service delivery, dedication, and a strong work ethic. Proven ability to prioritize guest service excellence, coordinate, supervise, and execute all restaurant functions. Seeking a Manager position to leverage leadership and operational expertise in creating unforgettable guest experiences.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
CONSULTANT & EVENT COORDINATOR
Barley & Vine Biergarten
Orlando, FL
01.2024 - Current
- Facilitated vendor and entertainment bookings to align participants with expectations, identify potential logistical challenges, and review promotional plans
- Maintained positive working relationships with staff, management, and vendors
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information
- Provided hands-on support throughout the event, demonstrating adaptability and promptly resolving any challenges with ease
MANAGER OF PREMIUM CLUBS AND CATERING
Compass Group KIA Center & Camping World Stadium
Orlando, FL
08.2022 - 01.2024
- Managed daily operations of premium club and catering services, overseeing a team of 100+
- Oversaw daily operations of premium club and catering services, managing a team of 100+ in high-volume sports and entertainment arena and stadium
- Achieved a record-breaking $5 million in food and beverage sales volume in a single month
- Ensured 100% compliance with health, safety, sanitation, and alcohol awareness standards
- Generated pour cost analysis to identify areas for potential profit growth and designing custom signature drink menus tailored to for each event and game that generated increased alcohol revenue.
- Created schedules and monitored payroll to meet business needs while remaining within budget
- Conducted recruitment processes and facilitated trainings, evaluations, discipline and recognition of quality performance.
- Consistently delivered legendary service to guests through attentiveness, friendliness, and always striving to exceed expectations
- Evaluated sales and usage sheets, along with upcoming event attendance, demographics, and special requests to accurately place orders for premium departments across 2 properties
ASSISTANT GENERAL MANAGER
Irish 31 Pub House & Eatery
Oviedo, FL
01.2020 - 09.2022
- Played a crucial role in the successful opening of the Oviedo location, exceeding projected revenue by 25% the first year
- Supervised a diverse team of 30 employees, providing continuous training, development, and performance evaluations
- Cultivated genuine customer relationships, leading to a regular client base and strong community support
- Maintained compliance with health department regulations and alcohol compliance rules, passing all inspections
- Precisely closed end of day, inputting cost of goods sold, nightly comps, FOH and BOH labor, and payouts
- Entered all invoices and documented shortages and credits
- Accurately and securely handled all cash in building
- Produced successful team schedules and kept labor costs within range
- Developed and maintained relationships with suppliers and vendors, collaborating with the marketing team to plan and execute promotional events
- Placed weekly alcohol orders with multiple vendors based on par levels and reviewed PMIX reports, projected sales, and upcoming holidays/events.
CATERING CAPTAIN AND MENTOR
Arthur's
05.2018 - 08.2022
- Delivered exceptional service in high-volume events, banquets, conventions, and tournaments
- Mentored junior catering staff, focusing on bar setup, cocktail hour execution, and elevating beverage offerings
- Demonstrated strong interpersonal skills with guests and employees
Education
Associate of Arts - Social Psychology
Broward Community College
Coconut Creek, FLNo Degree - Social Psychology
University of South Florida
Tampa, FLSkills
- Customer Service Excellence
- Craft Cocktail Management
- Vendor Relationship Management
- Sales Forecasting and Development
- Creative Problem Solving
- Team Leadership and Development
- Inventory Control and Beverage Cost
- Financial Management and Budgeting
- Compliance with Health, Safety, and Sanitation Standards
Certification
- ServSafe Florida Certified Food Manager
- ServSafe Alcohol Compliance Responsible Vendor
- TABC Certified
Timeline
CONSULTANT & EVENT COORDINATOR
Barley & Vine Biergarten
01.2024 - Current
MANAGER OF PREMIUM CLUBS AND CATERING
Compass Group KIA Center & Camping World Stadium
08.2022 - 01.2024
ASSISTANT GENERAL MANAGER
Irish 31 Pub House & Eatery
01.2020 - 09.2022
CATERING CAPTAIN AND MENTOR
Arthur's
05.2018 - 08.2022
Associate of Arts - Social Psychology
Broward Community College
No Degree - Social Psychology
University of South Florida
Accomplishments
- Managed daily operations in a high-volume sports and entertainment arena.
- Led a team of over 100 employees.
- Achieved a record-breaking $5 million in food and beverage sales in a single month.
- Created Pour Cost Analysis Sheet and Implemented strategic pricing enhancements for increased revenue on alcohol sales
- Successfully opens new restaurants and bars.
- Hired a diverse team, provides ongoing training, and maintains high standards of service and compliance.
- Reduced labor costs by creating a staffing matrix and par sheet to schedule based on needs and eliminate the use of temps.
- Maintained compliance with health, safety, sanitation, and alcohol awareness standards consistently passing inspections.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Food
Music
Entertainment
Sports
Events
Catering
New Venues
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceCareer advancementCompany CulturePaid time off401k matchHealthcare benefitsQuote
Service is essential, but delivering genuine hospitality is what sets you apart from the rest, leaving a lasting impression and creating memorable experiences that make people feel welcomed, important, and appreciated every time they walk in
Me
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