Tara Curran
Humble,TX
Summary
I am a hard working, reliable, bubbly, kind and compassionate personality type. Achievements include enhancing customer satisfaction and efficiency, underscored by a commitment to creative problem-solving, teamwork, and continual self improvement.
Overview
10
10
years of professional experience
Work History
Kitchen Designer
The Home Depot Inc
04.2023 - Current
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Planned and presented project quotes for custom designs.
- Maintained relationships with installers and suppliers.
- Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design process.
Customer Order Specialist
The Home Depot Inc
04.2022 - 04.2023
- Provided exceptional customer service, resolving issues promptly and professionally.
- Achieved higher levels of client satisfaction by promptly addressing any concerns or complaints related to their orders.
- Collaborated with sales team to ensure seamless communication and accurate fulfillment of customer needs.
- Managed complex orders, coordinating with multiple departments to ensure successful delivery and installation.
- Reduced order errors through diligent review of product specifications before placing orders.
Appliance Sales Specialist
The Home Depot Inc
07.2021 - 04.2022
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
- Utilized ESVS to check item availability in store inventory.
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
Commercial Manager
NAPA Auto Parts - Genuine Parts
11.2020 - 07.2021
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
- Improved profit margins through diligent expense monitoring and the implementation of cost-saving initiatives where appropriate.
Commercial Specialist
AutoZone
10.2019 - 11.2020
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
- Improved profit margins through diligent expense monitoring and the implementation of cost-saving initiatives where appropriate.
New Store Set Up
AutoZone
11.2014 - 11.2019
- Lead a team of about 10-20 people (different people each project) in hundreds of locations throughout the U.S.
- Ensured smooth workflow and timely completion of tasks.
- Maintained clean, organized tools and equipment for project efficiency.
- Enhanced workplace safety by performing equipment inspections and adhering to proper procedures.
- Improved production efficiency by setting up and maintaining job site for optimal functionality.
- Trained staff in correct procedures for building product display fixtures as well as labeling them, stocking, etc.
- Helped team follow production standards and OSHA requirements for optimal safety.
Education
Associate of Arts - General Studies
Kapiolani Community College
Kapolei, HIGED -
McKinley Community School
Lihue, HI07-2020
Skills
- Empathy and patience
- Goal oriented
- Teamwork and communication
- Space planning
- Design consultation
- Creative problem solving
- Friendly, positive attitude
- Attention to detail
- Dependable and responsible
- Organization and time management
Timeline
Kitchen Designer
The Home Depot Inc
04.2023 - Current
Customer Order Specialist
The Home Depot Inc
04.2022 - 04.2023
Appliance Sales Specialist
The Home Depot Inc
07.2021 - 04.2022
Commercial Manager
NAPA Auto Parts - Genuine Parts
11.2020 - 07.2021
Commercial Specialist
AutoZone
10.2019 - 11.2020
New Store Set Up
AutoZone
11.2014 - 11.2019
Associate of Arts - General Studies
Kapiolani Community College
GED -
McKinley Community School
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