Professional concierge with experience in assisted living front desk operations, administrative support, and resident communication. Skilled in phone reception, visitor coordination, and schedule management. Strong attention to detail, adaptability, and a calm, professional demeanor support smooth daily operations.
Overview
6
6
years of professional experience
Work History
STR Cabin Cleaner
Self Employed
Blue Ridge, GA
04.2023 - Current
Thorough cleaning and sanitizing of local short term rental cabins
Cleaned cabin interiors, including floors, surfaces, and fixtures.
Changed linens and made beds for guest-ready cabin turnovers.
Sanitized bathrooms, kitchens, and high-touch areas using cleaning supplies.
Vacuumed carpets and swept hard floors throughout cabin spaces.
Restocked toiletries, paper goods, and cleaning supplies for self-employed operations.
Disposed trash and recycling from cabins before guest arrivals.
Inspected cabins for damage, stains, and missed cleaning tasks.
Maintained organized cleaning tools and supplies for self-employed service work.
Concierge
Blue Ridge Assisted Living and Memory Care
Blue Ridge, GA
06.2020 - 04.2023
Performed administrative duties such as data entry, phone reception, filing, faxing, etc.
Greeted residents, families, and visitors at assisted living front desk
Answered phone calls and directed inquiries to proper staff
Coordinated visitor sign-in and community access procedures
Managed mail, packages, and deliveries for residents and departments
Scheduled transportation, appointments, and resident service requests
Assisted memory care families with directions, updates, and daily needs
Monitored lobby activity and supported front desk security checks
Communicated with care teams about resident concerns and schedule changes
Maintained a professional presence at the front desk area by adhering to dress code standards.