Tara Deighton
DeLand,FL
Summary
I am reliable and punctual with proven skills in ensuring a safe, clean environment. I have a high standard of paying attention to detail and am highly organized, hardworking and have good communication skills. I feel a strong sense of satisfaction when doing tasks such as coordinating inventory and seeing jobs finished timely and in an organized and dependable manner. My positive attitude enables me to be successful at managing multiple priorities without a lack of detail. Willingness to take on added responsibilities to meet team goals makes my day more exciting.
Overview
29
29
years of professional experience
Work History
Professional Dog Groomer
Dapper Dawgs - Grooming By Tara
Colorado Springs, CO
08.2015 - 12.2023
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through excellent communication and rapport-building with pet owners.
- Streamlined appointment scheduling process, resulting in reduced wait times for clients.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Boosted overall efficiency by maintaining proper inventory levels of grooming supplies and equipment.
- Contributed to business growth by actively promoting salon services through social media engagement and positive word-of-mouth referrals from satisfied clients.
- Continuously updated knowledge of industry trends and best practices, participating in professional development courses as needed.
- Developed strong relationships with local veterinarians, fostering an open line of communication regarding pet health concerns related to grooming procedures.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Delivered personalized consultations with clients prior to appointments to understand their specific requirements thoroughly.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Professional Dog Groomer
PetSmart
Colorado Springs, CO And Tempe, AZ
01.2001 - 08.2015
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Exemplified excellent time management skills by consistently completing grooming appointments within the allotted timeframe without compromising service quality.
Customer Service Supervisor
Airborne Express
Tempe, AZ
01.1995 - 11.2000
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
- Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Developed comprehensive training materials for new hires, ensuring consistent knowledge and skill development across the team.
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Conducted regular quality assurance checks on team interactions with customers, ensuring adherence to company standards.
Education
Aeronautical Engineering
Arizona State University
Tempe, AZBusiness Management
Dutchess Community College
Poughkeepsie, NYSkills
- Cleaning and Sanitizing
- Record Keeping Abilities
- Inventory Management
- Attention to Detail
References
References available upon request.
Timeline
Professional Dog Groomer
Dapper Dawgs - Grooming By Tara
08.2015 - 12.2023
Professional Dog Groomer
PetSmart
01.2001 - 08.2015
Customer Service Supervisor
Airborne Express
01.1995 - 11.2000
Aeronautical Engineering
Arizona State University
Business Management
Dutchess Community College