Summary
Overview
Work History
Education
Skills
Volunteer & Extracurriculars
Additional Information
Timeline
Generic
TARA DENTE

TARA DENTE

Red Bank,NJ

Summary

20+ Years Combined Experience in Service Industry, Customer Success, Administrative Assistance, Mental Health, Tech, Music Performance & Education, & Creative Arts

Seeking Summer Break Employment Jun 23-Aug 22

Overview

23
23
years of professional experience

Work History

Assistant Montessori Teacher

Mastro Montessori
Shrewsbury, NJ
01.2025 - Current
  • Build and strengthen positive relationships with students, parents and teaching staff.
  • Instruct and assisted children in eating, toileting, and resting to help develop healthy personal habits.
  • Implement strategies for managing challenging behaviors among students.
  • Participate in workshops, trainings and conferences to improve educational skills.
  • Maintain daily records of individual activities, behaviors, meals and naps.
  • Guide students through hands-on activities such as sorting, counting and matching objects.
  • Prepare environment where furnishings and materials correspond to class needs and pay careful attention to maintaining clean, orderly and attractive Montessori learning area.

Operations Manager

Smith Mill Works
Asheville, NC
04.2024 - 09.2025
  • Performing daily communications, maintenance delegation, information collecting and organization for 17 tenants and on a small team, operating a sustainability- and localsmall-business-oriented business park & ecosystem
  • Collecting and quantifying monthly utilities costs for 17 tenants across the property; filling out and sending invoices; processing invoice payments
  • Filing company transactions in QuickBooks, keeping books maintained, accurate and up to date
  • Vetting new tenants; onboarding of new tenants; collecting and organizing new tenant information and lease
  • Lease maintenance and writing for 17 tenants
  • Organizing and facilitating meetings between team members and tenants
  • Management of data in Zoho Office Suite and organization within Trello project management tool
  • Daily communication with tenants regarding property maintenance, space needs, lease inquiries, and all other day-to-day maintenance needs; ensuring tennats are well cared-for and happy in their spaces and as a community on the property
  • Planning and execution of company events alongside a team

Hospitality (Barista, Server, Host, BOH)

Various Employers
(VARIOUS LOCATIONS)
01.2003 - 04.2024
  • Variety of customer-facing roles; responsible for customer satisfaction, inventory management and money handling.
  • Barista experience with Starbucks and a small coffee chain
  • PT Uber driver from January 2019-July 2023

Barista

Starbucks
Nashville, TN
07.2023 - 04.2024
  • Worked efficiently and positively on a highly-functioning team of employees, in one of the highest-earning locations in the region (e.g. 90K weekly)
  • Was trained and able to, and regularly rotated in every position within the store (drive through, cashier and greeter, warming and ovens, cold bar, drive bar, cafe bar, BOH duties and restock, support positions
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Adhered to health department regulations concerning sanitation standards.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Account Manager

PartershipRE
Gulf Shores, AL
09.2021 - 04.2022
  • Maintained relationships with real estate partners through regular communication, managing and overseeing over 40 clients simultaneously, scheduling and conducting bi-weekly virtual meetings, as well as leading product launches for new partners.
  • Acted as main point of contact for client concerns and needs, providing on-going feedback, troubleshooting and communication via email, phone, Google Meet, Discord, & the Company's CRM, High Level; learned and independently implemented company's preferred technologies within a 2-week training period.
  • Renewed multiple accounts with existing clients to increase overall revenue and develop customer success stories to bolster company reputation.
  • Deciphered and Input data regularly into spreadsheets CRM system to manage existing clients, keeping track of account progress, follow-up tasks, and notes for the next check-in.
  • Provided coaching to clients and delegated questions to other departments when necessary to meet customer needs and minimize customer dissatisfaction.
  • Contributed to improvements in Account Manager SOP, company-wide procedures and operations, as well as ISA protocol, resulting in less miscommunication within and between departments.
  • Promptly alerted clients of changes within the company that have pertinent effects to their account.

Program Assistant

Prime Time
Eatontown, NJ
10.2019 - 05.2021
  • Facilitate 30 therapeutic groups per week in adult day program facility.
  • Contributed to caseload management for 90+ participants on a rotating attendance.
  • Adapted in-person programming for online facilitation for over 1 year.
  • Utilized Zoom for facilitation of online groups and remote daily documentation.
  • Submitted 75+ digital documentation forms per week in a timely manner.

Residential Mentor

Oasis TLC
Red Bank, NJ
08.2018 - 11.2020
  • Facilitated 5 young adults with autism M-Th to achieve daily goals and objectives through guided verbal support.
  • Implemented and tracked clients' service plans and progress toward goals.
  • Applied creative approaches to working with clients whose communication skills are limited.

Artisan

Zpots Pottery
Brookline, VT
10.2016 - 01.2017

Mental Health Worker

Brattleboro Retreat
Brattleboro, VT
01.2015 - 01.2017
  • Provided recovery-focused, trauma-informed care to adolescents in crisis, in an acute, inpatient setting.
  • Facilitated 15 therapeutic groups per week, utilizing communication skills for facilitating group discussion and contributed to caseload management daily through detailed and objective notes, contributing to outcomes for patient planning, release dates, and ongoing treatment.
  • Utilized creative approaches in de-escalation techniques for conflict resolution in high-pressure situations.

Vocational Skills Trainer

SERV Behavioral Health System, Inc
Cranford, NJ
04.2014 - 12.2014
  • Provided prevocational services and behavioral support in one-on-one and group settings to adults with developmental disabilities, within a day program setting.
  • IHP goals are carried out by the VST.
  • Responsible for a caseload of 7 clients on a daily basis, including documentation and transportation.

Residential Counselor

SERV Behavioral Health Services
Plainfield, NJ
07.2012 - 04.2014
  • Provided social, educational and vocational counseling to adults with psychiatric disabilities in a residential setting leading toward greater autonomy and community assimilation.
  • Responsible for a caseload of 7 adults, including medication management, transportation, and paperwork on a daily basis.

Behavioral Assistance

Maxim Healthcare Services
Monmouth, NJ
03.2012 - 06.2012
  • Short-term intervention services to clients ranging from ages 4 to 21 years, with a wide range of psychiatric and behavioral challenges; caseload varied from 5-10 clients per week.
  • Worked with one-on-one and with families or caregivers to plan efficient approached to behavior modification within a clinically designed ISP (Individualized Service Plan); worked with social worker to create an ISP; Achieved measurable progress within 1-2 weeks of intervention, according to goals met on ISP.

Assistant Teacher

Middletown Arts Center
Middletown, NJ
09.2008 - 12.2009
  • Formulated lesson plans, set up and led activities with a small team.
  • Worked one-on-one with up to 10 students students across the autism spectrum, ranging from age five to twenty-one; curated and organized two student-art exhibitions.

Education

B.A. - Psychology, Women’s Studies

Kean University
2011

Skills

  • Strong Problem-Solver
  • Attention to detail
  • Reflective listening
  • Solution-Oriented
  • Excellent Communication
  • Computer & Tech Skills
  • CRM & Excel Proficiency & Utilization
  • Highly Responsible & Reliable
  • Critical Thinking & Problem-Solving
  • Ability to Work in a Team
  • Efficiency Under Pressure
  • Strong Multitasker
  • Effective Time Management
  • Professional & Approachable
  • Conflict Resolution
  • Self-Motivation
  • Creativity in Approach
  • Leadership
  • Incorporating Feedback
  • Developing & Retaining relationships

Volunteer & Extracurriculars

Assistant Teacher at Lakehouse Music Academy to Infants Through Middle School-Aged Children; Private Music Instruction (Piano & Guitar); Volunteer: Habitat for Humanity, Youth Mentor, After School Tutor; Former Lacrosse, Track & Field, & Cross Country Athlete; Health, Fitness & Cooking Enthusiast; Songwriter & Guitarist

Additional Information

I have a track record of creating positive transformation within my professional environment. I have a passion for creative problem-solving, and have gained rich experience in a variety of customer-facing, communication-oriented and organizational/ creative roles. My people skills, ability to find solutions quickly, and enthusiasm to meet the company and clients' needs is what has allowed me to thrive in a wide variety of settings and company cultures. I genuinely enjoy learning about people and have a natural balance of assertiveness and friendliness. I believe if the individual has a healthy relationship to the company, the company can remain healthy and that cycle is what allows for unlimited upward growth. I am confident in my ability to bring clients’ problems to light, discover the optimal solution, and guide the way toward better outcomes. My ability to adapt to new platforms and systems, in combination with my communication skills, creativity, and attention to detail, sets me apart.

Timeline

Assistant Montessori Teacher

Mastro Montessori
01.2025 - Current

Operations Manager

Smith Mill Works
04.2024 - 09.2025

Barista

Starbucks
07.2023 - 04.2024

Account Manager

PartershipRE
09.2021 - 04.2022

Program Assistant

Prime Time
10.2019 - 05.2021

Residential Mentor

Oasis TLC
08.2018 - 11.2020

Artisan

Zpots Pottery
10.2016 - 01.2017

Mental Health Worker

Brattleboro Retreat
01.2015 - 01.2017

Vocational Skills Trainer

SERV Behavioral Health System, Inc
04.2014 - 12.2014

Residential Counselor

SERV Behavioral Health Services
07.2012 - 04.2014

Behavioral Assistance

Maxim Healthcare Services
03.2012 - 06.2012

Assistant Teacher

Middletown Arts Center
09.2008 - 12.2009

Hospitality (Barista, Server, Host, BOH)

Various Employers
01.2003 - 04.2024

B.A. - Psychology, Women’s Studies

Kean University

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TARA DENTE