Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Disano

Warren,RI

Summary

Dynamic and results-driven professional with extensive experience at T’s Restaurant, excelling in team training and guest experience optimization. Proven track record in leading servers to achieve sales targets while effectively managing complaints and enhancing customer loyalty. Strong leadership and problem-solving skills ensure smooth restaurant operations and a positive dining atmosphere.

My experience throughout all of the years being employed at T’s restaurant has taught me how important the relationship between human beings can be. Especially being in a leadership role, or even just being a server catering to a guests needs. It is so much more than just taking orders and delivering food. Establishing a rapport with each and every guest is so important, as every person is different. I have learned so much about human relationships and how important it is to be kind and understanding to each other.

Overview

20
20
years of professional experience

Work History

Server/Manager/Trainer

T’s Restaurant
10.2005 - Current
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
  • Main trainer of new employees.

Education

High School Diploma -

Mt. Hope High School
Bristol, RI
06.2001

Skills

  • Team Training
  • Guest experience optimization
  • Server training
  • Strong leadership
  • Customer service
  • Reliable and responsible
  • Calm and pleasant demeanor
  • Front of house management
  • Problem-solving
  • Calm and pleasant demeanor
  • Front of house management
  • Problem-solving
  • Staff supervision
  • Calm and pleasant demeanor
  • Front of house management
  • Problem-solving

Timeline

Server/Manager/Trainer

T’s Restaurant
10.2005 - Current

High School Diploma -

Mt. Hope High School
Tara Disano