Tara Duett

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Area of focus was the kitchen and kitchen cleanliness

Chosen as a team member to travel to new openings and train and work alongside the inaugural staff.

*Dining room lead, I checked out the entire FOH

*Taught, administered the culture to new hires and tested their knowledge

*Led the staff in every sales category. I was the highest ranked server on staff

*100% guest satisfaction

• Answered phone system, routing calls, delivering messages.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information including invoices and payroll for the 7 restaurants under our corporate umbrella

• Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
• Enhanced onboarding experience for new hires with structured training program that accelerated their time to productivity.
• Promoted a culture of continuous learning within the organization by encouraging employee engagement in training opportunities.
• Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
• Expo perfect plates in a multi-million dollar high volume store
• Daily operations