Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tara Edwards

Columbus

Summary

Dynamic and dedicated professional with experience at Bob Evans Restaurant, excelling in multitasking and efficient organization. Proven ability to enhance customer satisfaction through attentive service and effective complaint handling. Skilled in POS system operation, maintaining cleanliness, and fostering strong relationships with clients and colleagues alike.

Overview

19
years of professional experience

Work History

Bob Evans Restaurant

Wait Staff Member
03.2006 - Current

Job overview

  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

Columbus Springs Dublin

PCA
02.2017 - 08.2020

Job overview

Providing

  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Delivered high-quality care to Type patients in hospital facility.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Education

Ohio Business College
Grove City, OH

Certificate from Medical Assistant

University Overview

  • Awarded (Magna Cum Laude)
  • GPA 3.76

Life Skills
Grove City, OH

High School Diploma

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Cleanliness and hygiene
  • Handling complaints
  • Memory retention

Timeline

PCA

Columbus Springs Dublin
02.2017 - 08.2020

Wait Staff Member

Bob Evans Restaurant
03.2006 - Current

Ohio Business College

Certificate from Medical Assistant

Life Skills

High School Diploma
Tara Edwards