Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tara Fedon

Manahawkin,NJ

Summary

Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.


Hardworking and reliable, with strong multitasking abilities. Highly organized, proactive and punctual with team-oriented mentality. Focused on providing professional service and support to every client and office visitor. Positive
nature with excellent people skills.

Overview

20
20
years of professional experience

Work History

Medical Receptionist

HMH- Medical Associates
12.2020 - 06.2025
  • Greeted patients and provided information about services, ensuring a welcoming environment.
  • Managed appointment scheduling and coordination to optimize clinic workflow.
  • Verified patient insurance information and collected necessary documentation for accurate records.
  • Assisted in maintaining medical records, ensuring compliance with privacy regulations.
  • Utilized electronic health record (EHR) systems for data entry and retrieval of patient information.
  • Handled incoming calls promptly, addressing inquiries and directing them to appropriate staff members.
  • Collaborated with healthcare professionals to streamline patient intake processes for improved efficiency.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Supported patient care by scheduling appointments to accommodate urgent health needs.

Certifies Home Health Aide

Atria Senior Living Inc.
02.2017 - 11.2019
  • Provided compassionate care to seniors, enhancing quality of life through daily assistance and companionship.
  • Assisted with personal hygiene, mobility support, and medication reminders, ensuring safety and comfort for residents.
  • Monitored vital signs and reported changes in health status to nursing staff, facilitating timely medical interventions.
  • Collaborated with interdisciplinary teams to develop individualized care plans tailored to residents' needs and preferences.
  • Trained new home health aides on best practices for patient care, fostering a supportive learning environment.
  • Implemented infection control protocols, maintaining a clean and safe living environment for all residents.

Receptionist

Brookdale Assisted Living
02.2015 - 12.2017
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Coordinated scheduling of appointments, optimizing office workflow and resource allocation.
  • Handled multi-line phone system, directing calls and providing information to clients promptly.
  • Maintained organized filing system for patient records, enhancing accessibility and compliance with regulations.
  • Developed standard operating procedures for daily tasks, improving overall efficiency within the reception area.
  • Resolved client inquiries and complaints effectively, fostering positive relationships and enhancing customer satisfaction.
  • Collaborated with administrative team to streamline communication channels, increasing overall operational effectiveness.

Housekeeper

Brookdale Assisted Living
02.2015 - 12.2017
  • Supervised daily cleaning operations, ensuring adherence to quality and safety standards.
  • Trained new staff on effective cleaning techniques and proper use of equipment.
  • Developed and implemented efficient cleaning schedules to optimize workflow.
  • Maintained inventory of cleaning supplies, ordering replacements as needed to prevent shortages.
  • Conducted regular inspections of facilities to identify areas for improvement in cleanliness and organization.
  • Collaborated with management to establish best practices for enhanced hygiene protocols.
  • Resolved guest concerns related to housekeeping services, ensuring satisfaction through prompt action.

Cashier

Target
09.2013 - 08.2014
  • Processed customer transactions efficiently, ensuring accurate cash handling and balanced registers.
  • Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area, promoting a welcoming environment for customers.
  • Collaborated with team members to streamline checkout procedures, improving transaction speed and accuracy.
  • Trained new staff on operational procedures, fostering a knowledgeable and efficient team atmosphere.

Medical Receptionist

Occupational Medicine South
09.2005 - 06.2008
  • Supported front desk operations by managing supplies and maintaining organized workspaces.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Supported office staff and operational requirements with administrative tasks.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
  • Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
  • Improved accuracy of patient data with meticulous record-keeping.
  • Improved office ambiance, selecting music and reading materials for waiting area.
  • Supported positive patient experience by offering assistance with filling out health forms.
  • Managed patient appointments efficiently, reducing wait times significantly.
  • Optimized appointment scheduling to maximize doctor availability.

Education

Pinelands Regional High School
Little Egg Harbor, NJ

Home Health Aide License -

Medex Home Health Center
Toms River,NJ

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Office administration
  • Patient registration
  • Microsoft office
  • HIPAA compliance
  • Insurance verification
  • Payment collection
  • Patient relations
  • Medical billing
  • Electronic medical records
  • Medical records management
  • Referral verification
  • Medical office administration
  • Proficient in [EPIC]
  • Outpatient care
  • Inpatient care

Timeline

Medical Receptionist

HMH- Medical Associates
12.2020 - 06.2025

Certifies Home Health Aide

Atria Senior Living Inc.
02.2017 - 11.2019

Receptionist

Brookdale Assisted Living
02.2015 - 12.2017

Housekeeper

Brookdale Assisted Living
02.2015 - 12.2017

Cashier

Target
09.2013 - 08.2014

Medical Receptionist

Occupational Medicine South
09.2005 - 06.2008

Pinelands Regional High School

Home Health Aide License -

Medex Home Health Center

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