Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Construction Coordinator
Shea Homes - Trilogy Lake Norman
Denver, NC
08.2021 - 06.2023
Increased client satisfaction through consistent progress reporting and addressing concerns promptly.
Managed change orders effectively to minimize disruptions to project schedules while accommodating client requirements or unforeseen conditions onsite.
Developed and executed pre-construction milestones on project schedule.
Prepared and submitted reports on job progress to upper management.
Streamlined permit acquisition process by maintaining accurate documentation and fostering positive relationships with local authorities.
Provided technical guidance during all stages of projects, ensuring best practices were followed at every step.
Established and maintained regular communication with internal and external personnel
Treatment Coordinator Assistant
LINEBERGER ORTHODONTICS
10.2019 - 08.2021
Established strong and positive relationships with patients and potential patients as the first face of Lineberger Orthodontics
Handled extra-oral and intra-oral photos, and x-rays on new and existing patients which assists orthodontists in treatment planning
Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales Representative
LIA SOPHIA
01.2011 - 01.2013
Successfully drove revenue growth through superior customer service and product knowledge
Developed new customer contacts and built business relationships
Received award for top regional sales in 2011
Effectively communicated with customers to ensure continual sales and customer satisfaction.
Office Manager
IDEAL WALLS AND CEILINGS
01.2002 - 01.2003
Responsible for handling office administration duties
Created and maintained a professional office environment for potential clients
Monitored performance of customer service representatives
Provided accurate and timely payroll, HR-related administration and record-keeping for all employees, maintained accounts receivables and accounts payable.
Education
Orthodontic Assisting
12.2019
Skills
Construction Scheduling
Customer Relations
Presentation Skills
Documentation Control
Permit acquisition
Permitting
Change order management
Decision-Making
Office Administration
Meeting planning
Scheduling
Event Coordination
Tech-Savvy
Volunteer Experience
Served in regional presidency for girls youth organization for church 2019-2021
Served as President of local girls youth organization for church 2015-2018
Served as violin coach for Cornelius Youth Orchestra 2018