Summary
Overview
Work History
Education
Timeline
OperationsManager

Tara Flatley

Middleburg Heights,OH

Summary

Professional communicator prepared for this role. Skilled in managing high volumes of calls, providing information, and resolving inquiries efficiently. Strong focus on team collaboration and achieving results, adapting to changing needs seamlessly. Reliable with excellent verbal communication skills, problem-solving abilities, and customer service expertise.

Overview

2026
2026
years of professional experience

Work History

Telephone Operator

Pcmsi
  • Operated multi-line telephone system to manage incoming calls efficiently.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate call logs and documentation for effective communication tracking.
  • Collaborated with team members to ensure seamless call handling during peak times.

Operations Manager

CVS Pharmacy
02.2020 - 10.2025
  • Assisted in daily operations to ensure efficient workflow and adherence to safety protocols.
  • Supported inventory management by tracking stock levels and assisting with replenishment processes.
  • Stocked inventory, assisted in supervising and payroll, planogram execution.

Shift Supervisor

CVS Pharmacy
02.2018 - 06.2020
  • Supervised cashiers, rang register, stocked inventory and implemented planograms.

Cashier

CVS Pharmacy
10.2016 - 02.2018

Rang register, stocked inventory, customer service

Cashier

Home Depot
09.2016 - 05.2017

Ran customer service desk, rang register, picked orders, helped with other departments when short staffed

Education

High School

Strong Vincent High School
Erie, PA
06.2007

Timeline

Operations Manager

CVS Pharmacy
02.2020 - 10.2025

Shift Supervisor

CVS Pharmacy
02.2018 - 06.2020

Cashier

CVS Pharmacy
10.2016 - 02.2018

Cashier

Home Depot
09.2016 - 05.2017

Telephone Operator

Pcmsi

High School

Strong Vincent High School
Tara Flatley