Accomplished Industrial Security Analyst with a proven track record at Northrop Grumman, showcasing expertise in PERSEC and emergency communications. Leveraged critical thinking and top-tier customer service to spearhead security programs and support large-scale operations. Demonstrates exceptional teamwork and communication skills, underpinned by a Top Secret/SF-86 Clearance.
Overview
23
23
years of professional experience
Work History
Industrial Security Analyst
Northrop Grumman
Melbourne, FL
09.2024 - Current
Support day-to-day operations of an active restricted program.
Updated and maintained databases with current information.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Identified needs of customers promptly and efficiently.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Worked with cross-functional teams to achieve goals.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Completed day-to-day duties accurately and efficiently.
Work with customers and suppliers to support large-scale meetings.
Maintaining logs and storage of sensitive data and items.
Associate Industrial Security Analyst
Northrop Grumman
Melbourne, FL
10.2022 - 09.2024
Spearheaded programs for the 2024 Annual Program Security Refresher, per DoD requirements.
Vast knowledge of PERSEC. This included submitting over 400 PARs in one month.
Maintained and scheduled indoctrination for one of the largest special access programs at Northrop Grumman.
Utilized organizational skills to ensure products are delivered to the highest standard and in a timely manner.
Staying up to date on any changes within the SAP or with our customer.
Emergency Communications Specialist
Chenega Infinity
Kennedy Space Center, FL
01.2021 - 10.2022
Maintained knowledge of current technology, protocols, and procedures used in emergency communications operations.
Worked with cross-functional teams to achieve goals.
Completed day-to-day duties accurately and efficiently.
Updated and maintained databases with current information.
Provided support to law enforcement personnel during emergency situations.
Primary alarm and surveillance point for criminal information, natural disasters, and all other operations involving coordination with civil authorities and agencies within the federal government.
911 Public Safety Telecommunicator
Volusia County Sheriffs Office
Daytona Beach , FL
09.2001 - 07.2021
Entered data into computer aided dispatch system for police, fire and ambulance services.
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Conducted warrant inquiries and entered wanted persons into law enforcement databases.
Monitored radio communications between field units and dispatchers.
Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Notified proper authorities in response to hazardous material spills or other environmental emergencies.
Assisted with investigations by providing background information on suspects or victims when requested.
Answered incoming emergency and non-emergency calls from the public, assessed callers' needs, and dispatched appropriate personnel.
Assisted with training new employees on department policies and procedures related to emergency communications operations.
Provided pre-arrival instructions to callers in life threatening situations such as CPR, childbirth, choking.
Researched vehicle, wanted, and missing persons information.
Worked closely with supervisors and managers to ensure efficient operations within the communications center.
Utilized mapping systems to provide assistance in locating addresses or other information requested by officers on the street.
Managed multiple phone lines while ensuring that all incoming calls were answered promptly and professionally.
Worked with cross-functional teams to achieve goals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Bothell High School
Bothell, WA
05-2001
Skills
Ability to stay calm during an emergency situation