Tara Floyd

• Approving Cardinal purchase invoices.
• Receiving Supply orders into Willow Inventory.
• Managed procurement process from start to finish, placing supply orders, receiving orders in Willow Inventory, and filling Clinic order requests.
• Enhanced customer satisfaction by ensuring accurate and timely order fulfillment. Expediting urgent orders upon request, while maintaining overall workflow.
• Investigated drug recalls promptly upon notification from the Supply Chain Liaison to protect patient safety by removing affected items from clinic locations.
• Established regular communication channels between Clinics and Buyers regarding potential shortages or backorders so that appropriate adjustments could be made without impacting patient care.
• Purchasing Covid-19 vaccines for retail locations.
• Worked collaboratively with other pharmacy staff members to ensure seamless integration of new Clinic Administered Medications.
• Generated invoices and shipping labels to properly bill and ship clinic orders.
• Monitored and tracked inventory to achieve prompt order fulfillment.
• Provided exceptional customer service, addressing inquiries and concerns promptly.
• Adhered to legal regulations to run compliant operations of 340b clean site location.
• Fostered positive customer relationships, responding swiftly to inquiries and resolving issues related to orders.
• Ensured proper disposal of outdated medications according to established guidelines.
• Managed monthly Interdepartmental Billing for GPO clinic locations.
• Purchased Narcan for AED locations.

• Maintain compliance with the Vaccines for Children program.
• Perform monthly reconciliations by upload temperatures from DataLoggers and inventory counts per lot number and expiration to the Kentucky Immunization Registry; ensuring no greater than a 10% loss. Filing hand written data logs, placing vaccine orders.
• Perform DataLogger calibrations as necessary.
• Troubleshoot Datalogger failures and filing Failure Reports to the Kentucky Immunization Registry. Contacting Drug Manufacturers for viability and returning any damaged product.
• Re-Enrollment into the program every other year. 2024 Re-Enrollment was a success with no improvement notes or action plans.
• Ensure backup coordinators, the signing physician, and myself keep all paperwork and training up to date.
• Write and update Vaccine Management Plans for all ten VFC storage locations.
• Maintain all paperwork associated for a minimum of 2 years.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Operations liaison ensures an organization's operations run smoothly.

• Managing outdating product in pyxis stations. Each morning communicating with delivery technicians what needs to be removed and replaced with use of pyxis reporting.
• Uploading incoming drug orders daily form Cardinal to Autopharm.
• Repackaging bulk bottles of tablets and capsules into individual doses with use of strip packing machine.
• Placed 503b product orders from Safecor and Athenex. I communicated with drug representative from both companies weekly.
• Manage Talyst PARs as product usage fluctuates.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Participates in daily/weekly/monthly team meetings and acts on feedback to ensure quality.
• Worked flexible hours; night, weekend, and holiday shifts.
• Answered incoming phone calls and addressed questions from satellite pharmacies, nurses and physicians.
• Solved problems in-person or over the phone by providing assistance with placing orders, navigating systems and locating products.
• Managing all product recalls from initiating recall notifications emails, collecting recalled products, communicating with drug representatives, and returns.

Form September 2019 to May 2021, I covered many rolls in Central Pharmacy .

Delivery technician

• Stocked, labeled and inventoried medication to keep accurate records in pyxis stations.
• Delivered patient specific medications timely and efficiently to nurses and pyxis stations.
• Cleaned and organized pyxis stations as needed.

Talyst Technician

• Processed incoming drug orders by checking deliveries against products uploaded in Autopharm.
• Counted and labeled prescriptions with correct item and quantity.

CP

• Processing medication request from nurses and physicians.
• Prioritized and sorted medications for delivery.
• Answered incoming phone calls and addressed questions from healthcare providers.
• Insured doses were delivered in a timely manner.
• Covered short staffing needs.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions and prepared prescription labels.
• Counted and labeled prescriptions with correct item and quantity.
• Stocked, labeled and inventoried medication to keep accurate records.
• Assisted with pharmacy wide inventory and control count inventory yearly
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Collected co-payments or full payments from customers.
• Reviewed and verified customer information and insurance provider information.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Resolved non-routine issues like third-party billing, computer system and customer service issues.
• Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
• Working with drug representatives and drug manufacturer for copay card to assist patients with high copays.
• Returned expired and/or overstock drugs monthly.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Submitted prior authorization request to physician offices through Cover My Meds.
• Participated in Wellness events, personally checking customers blood pressure, blood sugar and BMI
• Participated in vaccine clinics on and off site.