Professional with high standards and results-oriented mindset, bringing extensive experience in grading and evaluation. Strong focus on collaboration and reliability, adaptable to changing needs. Skilled in maintaining accuracy, consistency, and providing constructive feedback, valued for integrity and attention to detail.
Overview
19
19
years of professional experience
Work History
Soybean Grader
Riceland Foods Inc.
09.2019 - Current
Grading commodities from the farm, grades include but not limited to moisture, foreign material, test weight and damage.
Making correct documentation that applies with company policies.
Time management, making sure all tasks are being meet in a timely manner, while maintaining high quality standards.
Inspect and maintain working equipment.
Documented products checked, grades assigned and rejected items in master logs.
Sales Associate
Berry's True Value
05.2013 - 08.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Built customer loyalty and retention by delivering excellent shopping experiences.
Prepared merchandise for sales floor by pricing or tagging.
Receptionist
Triple A Chiropractic Care Clinic
02.2012 - 08.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Assisted with onboarding new clients and securing paperwork completion.
Assisted in event planning and execution, ensuring seamless operation of company functions.
Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Handled assignments independently with good judgement and critical thinking skills.
Home Care Provider
Margaret Culpepper
03.2011 - 06.2012
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Assisted patients with self-administered medications.
Administered medications in accordance with doctor's instructions.
Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
Monitored progress and documented patient health status changes to keep care team updated.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Provided transportation and appointments management.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Assisted with end-of-life care.
Documented vital statistics and coordinated with health care providers.
Certified Nursing Assistant
Dumas Nursing Home
09.2005 - 11.2010
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
Transported patients between rooms and appointments or testing locations.
Education
High School Diploma -
Gillett High School
Gillett
05-2000
Skills
Organization skills
Patient care
Customer service
Product sort
HIPAA compliance
Telephone skills
Customer/Client relations
Report development
Appointment scheduling
Scheduling
Goal oriented
Data inputting
Verbal/written communication
Multi-line telephone operation
Care plan management
USDA classifications
Meeting deadlines
Basic accounting
Office equipment operations
Spreadsheet tracking
Timeline
Soybean Grader
Riceland Foods Inc.
09.2019 - Current
Sales Associate
Berry's True Value
05.2013 - 08.2019
Receptionist
Triple A Chiropractic Care Clinic
02.2012 - 08.2019
Home Care Provider
Margaret Culpepper
03.2011 - 06.2012
Certified Nursing Assistant
Dumas Nursing Home
09.2005 - 11.2010
High School Diploma -
Gillett High School
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