Tara Francis
West Deptford,NJ
Summary
Results-driven supply chain & Logistics professional with 7+ years of progressive experience applying exceptional planning, problem-solving, and decision-making expertise to develop and improve processes, optimize planning capabilities, propel operational efficiencies, and reduce operating costs. Skillful communicator and collaborative Leader who works effectively with leadership and motivates cross-functional teams and individuals to achieve key business goals that delight customers. Enthusiastic company steward dedicated to engagement initiatives that positively impact employees, teams, and managers.
Overview
6
6
years of professional experience
Work History
Production Controller
Target T-3857
08.2021 - 12.2023
- Plan daily production and staffing schedules of 700+ team members, taking employee production rates into account
- Ensure accurate and timely merchandise processing for 21+ target stores and fulfill orders for hundreds of customers
- Maintain Inbound and Outbound days of backlog threshold, factoring next fourteen week’s volumes, forecasts, and productivity rates
- Lead Daily Business Review meetings – consisting of 12-15 senior and support-level team members – in assessing prior day’s business actuals, check and adjust huddles, and any out-of-tolerance developments requiring immediate corrective actions
- Teamed cross-functionally to develop effective systematic batching process system for 21 target stores utilizing store volume forecasts, Out Of Stock percentages, and daily store demand.
Operations Manager
Target T-3857
02.2021 - 08.2021
- Launched Target’s first-ever Flow Distribution Center, brand-new model building for Target
- Trained 30 lead warehouse associates and 1500 team members < 6 months
- Accomplished 87% employee retention rate at 90 days of employment
- Ramped up to pre-sorting 20,000 SSPs per shift in Auto-Rebin < 6 months
- Trained and coached employees on practices, procedures, and performance strategies, reducing process bottlenecks by 3.7% within six months
- Ensured operational plans were executed, performance and budget goals were achieved, and teams were informed and coordinated across functions
Operations Area Manager
Amazon Logistics DPH8
04.2019 - 01.2021
- Oversaw day-to-day operations of delivery stations in Amazon network, including inbound, outbound, and sortation operations
- Supported Amazon operations leadership team in daily operations management of delivery station, including route assignment of 300+ routes
- Led meetings for 100+ drivers and communicated with internal and external stakeholders, ensuring 98% On-Time-Delivery to customers
- Assisted in dispatching wave times; ensured 100% CPT (Critical Pull Time) with 96%+ success rate at peak of 2020
- Collaborated with 18+ delivery service partners in analyzing metrics of volume and securing capacity of freight carriers
Assistant Shift Manager
Amazon Logistics ACY5
10.2017 - 04.2019
- Ensured overall availability and reliability in meeting or exceeding defined service levels
- Interfaced with internal and external leadership to ensure 98% sortation completion, supporting coordination of daily dispatch of 65+ routes
- Created delivery routes and optimized plans for traffic, road conditions, and up to 50+ added routes in peak season
- Coordinated up to 6 dispatch wave schedules for optimal coverage of daily and adjusted, allowing for quick response to changing demands.
Education
Associate of Applied Science -
Rowan College of Gloucester County
Sewell, NJ05.2018
Skills
- Capacity Planning
- Demand forecasting
- Production Scheduling
- Team Supervision
- Operations Management
- Excellent problem-solving skills
- Problem-solving aptitude
- Goal Setting
- Decision-Making
- Project Management
- Problem-Solving
- Excellent Communication
Personal Information
Title: Supply Chain Executive
Timeline
Production Controller
Target T-3857
08.2021 - 12.2023
Operations Manager
Target T-3857
02.2021 - 08.2021
Operations Area Manager
Amazon Logistics DPH8
04.2019 - 01.2021
Assistant Shift Manager
Amazon Logistics ACY5
10.2017 - 04.2019
Associate of Applied Science -
Rowan College of Gloucester County
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