Skilled finance and accounts professional with strong background in managing financial operations and ensuring compliance. Adept at utilizing advanced accounting software and financial analysis tools. Highly reliable team player, consistently adaptable to changing needs, and focused on achieving measurable results. Known for attention to detail, analytical thinking, and effective communication skills.
Overview
10
10
years of professional experience
Work History
Assistant Manager - Finance & Accounts
Bayview Animal Hospital Layton, P.C.
10.2020 - Current
Management: Leksa White and Amber Hansen
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Processed invoices and contacted appropriate parties for timely payment receipt.
Managed inventory tracking systems to ensure accurate valuations while minimizing overstock or stockout situations effectively.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Inside Sales Representative
SymbolArts
08.2023 - 07.2024
Management: Scott Burnett
Management of accounts for clients in 7 states, in addition to International clientele
Coordinate sales with 50+ customers daily, while providing excellence in customer service and personal touches
Ensure fulfillment of $200,000+ of sales while maintaining accuracy and timeliness on a monthly basis
Advanced knowledge of NetSuite and Infor CRM
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Sr. Sales & Marketing Specialist
Pinterest
02.2022 - 06.2023
Management: Marika Coffin
Work in a team environment, strategize and pitch to business owners for advertising on the Pinterest platform
Implemented CRM systems for improved lead tracking and follow-up processes, resulting in more efficient sales operations.
Mentored junior team members, providing guidance on best practices in sales and marketing techniques.
Increased brand awareness by creating engaging social media content and managing online platforms.
Proven capability of meeting and exceeding sales goals and incentives (5 consecutive quarters)
Advanced ability to perform with no oversight, efficient as a self-starter and motivated to sell
Well-spoken and articulate when handling cold calls; sales-oriented and focus on skillful delivery
Managed key account relationships, resulting in increased repeat business and long-term loyalty among clients.
Regularly monitored industry trends to stay abreast of potential opportunities and challenges, providing crucial insights to inform strategic decision making
Health & Wellness Coach
Creating the Habit Nutrition- Herbalife
04.2021 - 02.2022
Management: Elyse Brady
Distribution of Herbalife products through creation of protein shakes, teas, detoxes and related items
Excellence in customer service and capability to sell – while also maintaining knowledge of nutrition and physical health to support wellness needs of clientele
Ability to coach and assist customers in achieving their physical fitness and nutritional goals through use and promotion of Herbalife products
Managed client records meticulously, maintaining confidentiality while ensuring easy access to essential information during coaching sessions
Staff management and partnership responsibilities, such as book/record keeping, cashiering, creation of beverages while adhering to strict food safety protocols, staff training and completing inventory audits
Developed care plans and agendas for clients based on individual health concerns and advised on specific diet and exercise plans
Established strong relationships with clients, fostering trust and open communication throughout the coaching process.
Client Service Representative
VCA - Mountain Vista Animal Hospital
05.2018 - 09.2020
Management: Jeanette Sessions
Beginning knowledge of animal handling, preventative care, and veterinary medicine
Handled sensitive client information with discretion, ensuring confidentiality at all times.
Managed incoming calls, providing prompt and accurate information to clients about products and services.
Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
Maintained accurate record-keeping with proactive attention to client information updates.
Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.