Tara Garza
Dallas,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in coordinating reservations for high-volume hospitality environments. Possess strong understanding of booking systems, customer service protocols and managing complex schedules. Previous roles have resulted in improved efficiency and positive guest feedback.
Overview
13
13
years of professional experience
Work History
Reservations Coordinator
Hico Holdings
06.2025 - Current
- Coordinated room reservations and guest inquiries through online booking systems.
- Managed customer accounts and processed special requests for accommodations.
- Collaborated with hotel staff to ensure seamless guest check-in and check-out experiences.
Assistant Store Manager
Suze
10.2014 - 06.2024
- Supported daily operations to enhance customer service and store efficiency.
- Trained new staff on sales techniques and store policies to ensure compliance.
- Managed inventory levels using point-of-sale systems for accurate stock tracking.
- Collaborated with chefs to ensure ingredient availability and quality standards.
- Designed print materials such as menus, specials, wine lists and social media material
Assistant Manager
Bayou Jack's Cajun Grill
08.2012 - 09.2014
- Managed daily operations to ensure efficient restaurant service.
- Trained and mentored new staff on company policies
- Implemented customer feedback initiatives to enhance dining experience.
- Enforced health and safety regulations to maintain a safe environment.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of sales transactions using point-of-sale systems.
Education
Bachelor of Science - Dietetics
Texas Woman's University
Denton, TXSkills
- Online booking systems
- Able to quickly grasp and interpret salient information to maximize process efficiencies
- Customer account management
- Special request processing
- Guest services coordination
- Strong Microsoft Office skills , including Word, Excel and Powerpoint
- Detail oriented with strong analytical, problem solving and negotiation skills
- Excellent time management and organizational skills and the ability to handle pressure
- Guest relations
Languages
English: Full Professional
Timeline
Reservations Coordinator
Hico Holdings
06.2025 - Current
Assistant Store Manager
Suze
10.2014 - 06.2024
Assistant Manager
Bayou Jack's Cajun Grill
08.2012 - 09.2014
Bachelor of Science - Dietetics
Texas Woman's University