
Personable and dedicated, with strong ability to connect with people to provide great customer service. Strong ability to multi-task, stay calm under pressure, and communicate effectively and effortlessly with teammates. Skilled in coordinating schedules, managing details, and providing client-based support.
Provided nurturing and structured care for children ages 0-4 in a daycare classroom setting. Completed quarterly early childhood education classes and upheld state guidelines and regulations pertaining to daycare operations. Duties besides childcare included lesson planning, communication between staff and parents, and maintaining schedules for children.
Answered high-volume emergency and non-emergent 911 calls. Dispatched emergency medical services and coordinated with police and fire by using computer aided dispatch (CAD) and radio systems. Gained strong communication skills and computer skills. Maintained calm and clear composure during high stress situations. Followed strict confidentiality, legal, and procedural standards.
Provided hands-on compassionate care to elderly patients and an assisted living center. Supported residents by helping with feeding, clothing, medication distributing, bathing, and cleaning. Maintained accurate documentation via computer and clear communication between other staff members. Gained excellent customer service skills in talking with residents and their families, also gained great skills in multitasking while under stress. Learned to work long, hard hours on my feet and duties also included some heavy lifting.
Communication, lesson planning, crisis and stress management, caregiving, organization, multitasking, team collaboration, conflict resolution, adaptability, punctuality