A Business Operation Analyst, with proven sustained performance in creating and improving small businesses, and civil service processes that yielded in immediate increases in performance growth and revenue. As a seasoned Operation Analyst I offer 10+ years of industry experience and success in the following areas; Recruitment and Development, Administrative Management, Policy Analysis, and Logistic/Resource Management. I'm a dedicated professional with strong communication and task prioritization skills.
Established a successful business by identifying market needs and developing innovative solutions. Attracted top talent for the company, fostering a collaborative and high-performance work environment. Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards. Oversaw renovation projects that enhanced the aesthetic appeal of the restaurant space, contributing to increased guest satisfaction levels. Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes. Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue which yielded $603,000.00 in the the 1st 12months of operation. Ensured compliance with all health department regulations, maintaining a score of 100% on all inspections. Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices. Implemented effective inventory management systems to minimize waste and control food costs.
Business Outcome: Business was sold to a restaurant industry mogul after 14 months of operation with forecast of $1,000,000,000 in upcoming year of operation.
Community Relation Coordinator responsible for providing outreach, case management and support services to military Veterans by assisting with disability claims, vocational readiness, training and development, program process analyzation. Other duties included:
Program Outcome: Ranked in top 3 of all nationwide VA Coordinators during all consecutive years within portion.
Successfully managed HR/Recruiting policies and coordinated reports of recommended revisions in alignment with organization objectives. Compiled industry-specific Web sites to support workforce recruitment strategies, increase potential-talent pool and complement organization branding.
Efficiently developed an organized applicant tracking system and a new –hire evaluation template that assessed the qualifications of candidates and supported hiring decisions. Improved team performance through quality focused training techniques and coaching on adherence to client compliance specifications