Summary
Overview
Work History
Education
Skills
Timeline
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Tara Gleason

Stamford,CT

Summary

Dedicated and experienced bartender with a passion for crafting exceptional cocktails and providing top-notch customer service. Strong knowledge of mixology, drink preparation techniques, and an extensive understanding of various spirits and ingredients. Adept at building rapport with customers, ensuring a memorable and enjoyable bar experience. Energetic, reliable, and able to work efficiently in fast-paced environments. Seeking to contribute my expertise and enthusiasm to a dynamic team in a high-quality establishment.

Overview

9
9
years of professional experience

Work History

Bartender

Sign Of The Whale
04.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, setting up for incoming shift, while keeping the bar presentable to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Provided excellent customer service and communications skills engaging with customers, taking orders, and handling diverse customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Experience in managing cash registers, processing payments accurately, and handling financial transactions. Efficiently used POS System (Toast) to manage transactions.

Bartender

Bedford Hall
01.2019 - 03.2020
  • Served high customer volumes during both nights and weekends.
  • Performed opening and closing duties, while keeping the bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Provided excellent customer service and communications skills engaging with customers, taking orders, and handling diverse customer needs.
  • Experience in managing cash registers, processing payments accurately, and handling financial transactions. Efficiently used POS System (Toast) to manage transactions.

Bartender/Server

Paradise Pizza
01.2015 - 04.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Strong knowledge of different types of spirits, wines, and beer as well as specialty cocktails to be able to make informed recommendations and create a positive experience to customers.

Education

Bachelor of Arts - Business Communications

Eastern Connecticut State University
Willimantic, CT
05.2014

Minor - Business Administration

Eastern Connecticut State University
Willimantic, CT
05.2014

Skills

  • Customer Service
  • Problem-Solving
  • Adaptability
  • Team-Work
  • Conflict Resolution
  • Negotiation
  • Sales and Upselling
  • Time Management
  • High Volume
  • Cocktail Preparation
  • Wine and Spirits Knowledge

Timeline

Bartender

Sign Of The Whale
04.2023 - Current

Bartender

Bedford Hall
01.2019 - 03.2020

Bartender/Server

Paradise Pizza
01.2015 - 04.2016

Bachelor of Arts - Business Communications

Eastern Connecticut State University

Minor - Business Administration

Eastern Connecticut State University

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Tara Gleason