Tara Glidden

• Scheduled and confirmed appointments
• Hours per week: 40-45
• Administrative Assistant / AP / AR for a high volume underground utilities company.
• Maintained all financial records to verify timely clearance of all credit and debit activities.
• New Hire Orientations.
• Monitoring monthly employee credit card reports.
• Ensuring all permits are up to date and in place before allocating OKC crew to complete projects.
• Maintained sensitive and personal information to ensure the privacy of all employees, current and terminated.
• Monitored administrative tasks, ensuring compliance with company policies and industry regulations.
• Led team meetings to discuss operational improvements and set performance goals for staff development.
• Supervised reception staff, enhancing service quality through training and performance evaluations.

Managed all Directors and Project Managers calender to ensure all company meetings were scheduled and in a timely manner.

• Organized and maintained filing and document management systems by coordinating, achieving files.
• Coordinated project materials by managing physical and digital files, updating spreadsheets and reports to reflect real time data.
• Planned events and department activities for Senior Executives.
• Coordinated daily office operations to enhance workflow efficiency across departments.
• Developed and maintained filing systems to ensure easy access to critical documents.
• Trained new administrative staff on company policies and software applications, fostering team integration.

• Supervised front desk operations, ensuring exceptional guest service and satisfaction.
• Trained and mentored staff on customer service standards and hotel procedures.
• Coordinated room assignments and managed reservations using property management systems.
• Implemented efficiency improvements, reducing check-in/check-out times for guests.
• Conducted regular audits of front office processes to ensure compliance with brand standards.
• Developed strong relationships with repeat customers through personalized service and attention to detail in meeting their needs.