Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Tara Goyette

Southington,CT

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player and ready to cultivate partnerships and build lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager of Operations

SBC Restaurant
01.2018 - Current
  • Developed and implemented operational policies and procedures to improve efficiency
  • Oversaw daily operations of multiple departments, ensuring compliance with established protocols
  • Provided strategic directions for staff members to maximize productivity
  • Managed a team of sixty individuals and created training programs for new employees, including orientation and onboarding activities
  • Monitored inventory levels, placing orders as necessary to maintain adequate supplies
  • Inventory was kept at profit making percentages
  • Conducted regular meetings with department heads to review progress against goals and objectives
  • Worked with a district manager and owner of company
  • Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities
  • Recruited, hired, and trained new staff members according to organizational standards
  • Worked with marketing to create product and service campaigns
  • Created standard profit and loss reports to track progress and profit
  • Managed up to 80 incoming calls, emails and faxes day to day from customers.
  • Managed many Calendars and multiple bookings with customers.

Catering and Events Manager

SBC Restaurant
01.2017 - Current
  • Developed strong relationships with vendors, resulting in cost savings and reliable services.
  • Achieved consistent on-time delivery of catering orders by implementing efficient scheduling systems.
  • Successfully grew a catering business using great customer service and a personal focus to detail.
  • Reduced waste expenses by implementing effective inventory control measures.
  • Maintained excellent food quality standards by creating menus tailored to specific client requirements.
  • Sales revenue increased by 23% after introducing new policy's and consistent bookings.

Skills

  • Skilled in Microsoft Excel
  • Social Media Marketing
  • Staff retention
  • Budgeting and cost control
  • New product introductions strategies
  • Operations management
  • Inventory management
  • Customer service
  • Goal setting
  • Data analysis
  • Business development
  • Customer retention
  • Problem-solving
  • Employee relations and conflict resolution
  • Organizational management

Accomplishments

  • Generated $56,000 in first-year cost savings through local sourcing initiatives and business case development.
  • Created Work book manuals to train staff and new Managers.
  • Supervised team of 60 staff members.
  • Collaborated with a team of different stakeholders in the development of our Website and the creation of many different social media outlets for our company.
  • Opened Numerous restaurants and trained new staff.
  • Entertained Customers on a daily bases. Creating strong connections and building our catering business with strong people skills and good customer service.


Certification

  • ServSafe Food Handler's Certification
  • High school diploma
  • Working on Bachelor's degree in Accounting
  • Coursera Data Analyst Certificate

Timeline

General Manager of Operations

SBC Restaurant
01.2018 - Current

Catering and Events Manager

SBC Restaurant
01.2017 - Current

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Tara Goyette