Tara Grabot

• Advised customers on suitable products, addressed concerns, and ensured optimal inventory levels without specifying the product.
• Provided exceptional customer service by responding appropriately and fostering positive interactions.
• Managed payment transactions using the Point of Sale (POS) system, demonstrating proficiency in financial processing.
• Maintained a clean and organized facility to enhance the overall customer experience.
• Educated customers on the responsible use of their selected products, emphasizing safety and best practices.
• Verified customer age through identification checks to comply with legal regulations.
• Applied analytical thinking skills to break down complex problems into manageable components for effective analysis and understanding.
• Demonstrated expertise in organizational and management processes, including scheduling, record-keeping, and coordination of administrative activities.
• Developed and implemented new sales strategies to update product lines.
• Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Trained, coached, and mentored junior sales personnel to ensure success in their roles.
• Maintained accurate records of all transactions between customers and company representatives.

• Warmly welcomes visitors by greeting them, checking them in, and efficiently handling inquiries via phone for scheduling or general information.
• Upholds an energetic and upbeat attitude, ensuring a positive and professional atmosphere.
• Manages bookings through various channels such as phone, email, letter, fax, or face-to-face interactions.
• Effectively addresses and resolves complaints or problems, directing them to the appropriate parties for resolution.
• Skillfully schedules and confirms appointments, demonstrating strong organizational capabilities.
• Maintains accurate and updated records of office expenses and costs, showcasing attention to detail.
• Proficient in Microsoft Word, Excel, Outlook, and various computer-related tasks.
• Assists with diverse administrative duties, including but not limited to copying, faxing, and note-taking, contributing to seamless office operations.
• Supplied callers with office address and directions, employee email addresses and phone extensions.
• Investigated and analyzed client complaints to identify and resolve issues.

• Warmly greeted customers and provided attentive service, responding to inquiries and enhancing their overall shopping experience.
• Implemented effective stocking and display strategies to optimize merchandise presentation and drive sales.
• Demonstrated a commitment to excellent customer service, ensuring customers' needs were met and exceeded.
• Provided accurate information about products, prices and services.
• Adhered to company initiatives and achieved established goals.
• Ensured compliance with all safety regulations while handling hazardous materials.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Recommended, selected and located merchandise based on customer desires.

• Possess a comprehensive understanding of botany, regularly advising customers on suitable plants, soil, and tools tailored to their needs.
• Maintained the outdoor area in a neat and organized manner, involving tasks such as weeding, plant trimming, and litter removal, which required heavy labor.
• Cultivated and harvested plants according to schedule, ensuring optimal growth conditions.
• Modified growing conditions as necessary and closely monitored and inspected nursery equipment.
• Assisted with shipping and loading operations, contributing to efficient logistics.
• Conducted regular testing of the irrigation system to guarantee functionality and prevent issues.
• Addressed customer inquiries about products or services, demonstrating a strong knowledge base in botany.
• Managed cash transactions, maintaining adequate denominations in the cash drawer and requesting additional change as needed
• Followed-up with clients after installations to assess quality service and customer satisfaction.

ember 2016 to December 2016

• Efficiently delivered packages to residences during the busy holiday season, contributing to timely and accurate distribution.
• Assisted the UPS driver in the seamless delivery of packages, ensuring a collaborative and productive work environment.
• Maintained a professional image in alignment with the company's grooming standards, reflecting a commitment to corporate guidelines.
• Interacted with customers, providing pertinent information derived from the distribution center, enhancing customer experience.
• Successfully completed additional tasks assigned by management, demonstrating adaptability and a proactive approach to responsibilities.

• Welcomed and seated guests, maintaining a neat and sanitary atmosphere to enhance the overall dining experience.
• Thrived in a fast-paced environment, requiring exceptional customer service skills to ensure prompt and efficient service.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

• Ensured the cleanliness and functionality of rooms for incoming military guests, maintaining high standards of cleanliness and order.
• Executed tasks such as changing linens, disposing of trash, and replenishing towels on a regular basis.
• Accommodated guest requests promptly and efficiently, contributing to a positive and comfortable stay experience.
• Changed bed linens and towels, tidied up rooms.
• Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Responded to requests from guests regarding housekeeping needs.
• Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.