Traveling to filming locations
Avid History reader
Collector of Star Wars memorabilia
Vintage Movie Poster collector
Tara Grantham
Grand Prairie
Summary
Dynamic retail professional with extensive experience in the mattress industry, recognized for exceeding sales goals and enhancing customer satisfaction. Proven expertise in sales strategies and conflict resolution, driving significant revenue growth. Adept at backroom organization and fostering team collaboration to achieve optimal store performance.
Overview
20
20
years of professional experience
Work History
Retail Sales Associate
Sleep Number Corporation
04.2021 - 03.2025
- Greeted customers and provided outstanding customer service.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Helped drive incremental stores sales such as pillows, sheets, and other sleep need products through outbound reach through phone, text, and internet
- 3 time million dollar writer
- Help maintain inventory
- Brands sold Sleep Number
Area Sales Manager
Levitz Mattress Company
11.2018 - 12.2021
- Helped with store design and inventory management process for new stores
- Designed The Levitz Mattress Sales Process and training programs.
- Trained new sales associates on the sales process and client retention/satisfaction
- Inventory Manager for new store ensuring that every product was inventoried and accounted for
- Helped guide clients with the purchase of their sleep system and accessories
- Used text, phone , and email to help drive sales and services
- Worked with corporate to help improve delivery scheduling and after sale experience.
- Brands sold: Tempur-Pedic, Stearns and Foster, Sealy, Nectar
Store Manager
Mattress Firm
05.2012 - 10.2018
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
- Helped clients with the selection of their new sleep system and accessories
- Brands sold Tempur-Pedic, Stearns and Foster, Sealy, Simmons, Serta, Simmons
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager
Mattress Giant
08.2009 - 05.2012
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels
- Assisted with hiring, training and mentoring new staff members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Help clients with the purchase of their new sleep system and accessories
- Brands Sold: Tempur-Pedic, Stearns and Foster, Sealy, Serta, Simmons, King Koil, Spring Air
Sales Representative
Huggins Honda
04.2008 - 08.2009
- Help with the sales of new and pre-owned cars and trucks
- Excellent customer service records and follow up
- Internet sales
- Stayed current on company offerings and industry trends.
- Met existing customers to review current services and expand sales opportunities.
- Set and achieved company defined sales goals.
Store Manager
Sleep Experts
09.2005 - 04.2008
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with hiring, training and mentoring new staff members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Brands Sold: Tempur-Pedic, Stearns and Foster, Sealy, Serta, Simmons, King Koil, Spring Air
Education
No Degree - Business
Weatherford College
Weatherford, TXHigh School Diploma -
Weatherford High School
Weatherford, TX05-1995
Skills
- Department reset
- Customer service
- Sales goals attainment
- Problem-solving
- Backroom organization
- POS system operation
- Sales expertise
- Product demonstrations
- Returns and exchanges
- Conflict resolution
- Sales trends
- Retail store operations
Interests
Timeline
Retail Sales Associate
Sleep Number Corporation
04.2021 - 03.2025
Area Sales Manager
Levitz Mattress Company
11.2018 - 12.2021
Store Manager
Mattress Firm
05.2012 - 10.2018
Store Manager
Mattress Giant
08.2009 - 05.2012
Sales Representative
Huggins Honda
04.2008 - 08.2009
Store Manager
Sleep Experts
09.2005 - 04.2008
No Degree - Business
Weatherford College
High School Diploma -
Weatherford High School
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