Summary
Overview
Work History
Education
Skills
Timeline
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Tara Green

Richmond,VA

Summary

Dynamic professional with a proven track record in customer relationship management and team collaboration, honed at Go Puff and Amazon. Excelled in enhancing customer satisfaction and retention by adeptly handling complaints and fostering strong client relationships. Skilled in inventory control, contributing to efficient operations. Achievements include significantly boosting customer retention rates through exceptional service.

Overview

2026
2026
years of professional experience

Work History

Customer Service Executive

Go Puff
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Boosted customer retention rates by providing exceptional service and building rapport with clients.

Warehouse Associate

Amazon
02.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

Highland Springs

Skills

  • Team collaboration
  • Customer engagement
  • Customer relationship management
  • Complaint handling

Timeline

Warehouse Associate

Amazon
02.2024 - Current

Customer Service Executive

Go Puff

Highland Springs

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Tara Green